Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust features including gift cards, loyalty programs, and store credit options. They appreciate its user-friendly interface, easy integration with Shopify, and customization capabilities. The app's rewards program is praised for its simplicity and effectiveness, and its ability to issue store credit instead of refunds is valued. Merchants also note an increase in sales and customer return rates. The customer service, particularly from Eddie, Pauline, and John, is frequently commended for exceptional support.

December 13, 2021

This shopify app is really easy to Install and to setup, it works well and has a Great Customer Service! Thanks again Sam.

Braave
France
3 months using the app
Rise.ai replied December 19, 2021

Great to read that setup was simple and that you received great customer support from Sam :)

Thank you for writing a review!

November 11, 2019

Perfect got any business . Love the store credit options and being able for customers to purchase gift cards

Willowing Rose Boutique! Formerly Sassy Chic Clothing Boutique
United States
3 months using the app
Rise.ai replied November 13, 2019

Thank you for the review and for recommending our app :)

Good luck with your Gift Cards and Rewards Program ✊

July 4, 2021

I was using another app before i discovered Rise! They have amazing customer service and cater to me promptly. This has turned my business around and my customers love the reward system.

Zahraa The Label
United States
3 months using the app
December 14, 2018

Helpful customer service...just started using Premium package and it appears very professional on my site

The Original PeachSkinSheets®
United States
3 months using the app
November 21, 2018

Only recently got the app but so far so good and customer support has been great. Would definitely recommend.

Green Beanz
Australia
3 months using the app
February 23, 2016

I like this app. Support is helpful.

4catpeople
United States
3 months using the app
December 27, 2021

Great experience with Rise.ai. Very helpful team if you need to adjust or fix some issues. Thank you Eddie for helping me. Great guy, helped me to achieve what I was asking for.

The Hype Neon
Belgium
3 months using the app
Rise.ai replied December 30, 2021

Hi there,
On behalf of Eddie and the entire team, we thank you for reviewing our app and for recognizing our dedicated customer support efforts!
Have a wonderful day :)

May 13, 2020

A valuable addition to our new online store. It keeps the personal connection with our customers and offers a way to support us during this close-down. We've also added our gift cards to our Instagram account. Everyone loves a gift card!

The Harbour Bookshop
United Kingdom
3 months using the app
December 27, 2019

Love the app, more importantly the customer service is exceptional! Even over the holidays my emails were replied to promptly.
Thanks Roy

Poybu
United Kingdom
3 months using the app
Rise.ai replied December 30, 2019

Thank you for your review. Our support team is always here to help you ✨

Good luck with your Store Credit and Rewards Program.

March 31, 2019

Ari was the best in setting up my gift card, i had no idea how to set up and he helped me with lots of patience

Classilks
United States
3 months using the app