Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy management of gift cards and loyalty cards, even on the basic plan. They commend the excellent customer service, quick responses, and helpful guidance. The app integrates well with Shopify and other platforms, and is recognized for its potential to boost sales. Merchants also value the straightforward rewards program and the ability to issue store credit. The app can handle large volumes, schedule gift card deliveries, and manage orders from different platforms in one place.

June 6, 2020

The way this app integrates is perfect. Amazing customer support. My trial was over and I didn't get much play time with it before launching so Nadav from Rise extended my trial. Thank you NADAV!!!

Wealth Bro's
Canada
3 months using the app
Rise.ai replied June 9, 2020

Thank you so much for this great review. We're so happy you love Rise.ai 🙏

Enjoy your Gift Card and Rewards Program - you're awesome 😊

November 24, 2019

Had an issue with billing which was refunded in full and we even got a free month even though it was my fault so hats off love the app and the service is awesome.

Discount Station
United Kingdom
3 months using the app
Rise.ai replied November 28, 2019

Thank you so much for this great review!

Enjoy your Gift Cards and Rewards Program 🙏

Edited July 26, 2021

I used this app to help me to do gift card. To send something to potential clients could be an engine to get the store started to move a little bit.

LATI WINES
Australia
3 months using the app
February 3, 2019

This app is A M A Z I N G! Works great and a really fantastic user experience, plus dashboard and interface. You will not be disappointed. Customer service is fast and super helpful. Highly recommended!

Beacon Mercantile
United States
3 months using the app
February 6, 2018

Great customer support, app is easy to use once you work it out :-)

Bee4bee
United Kingdom
3 months using the app
December 16, 2022

Customer Service is so fast! Thank you for solving our issue within minutes, and being so helpful.

Meomari
Netherlands
3 months using the app
Rise.ai replied December 21, 2022

Thank you for the review. We're glad to hear that you're satisfied with the support received! In case you'd need help, we're always here to help! Cheers!

February 3, 2021

Would definitely recommend the Rise tool for all Gift Cards and Loyalty needs. Their ever evolving product keeps up to date with the latest trends and needs for any marketer. Most important for our team was the simple onboarding and out of the box templates that help you get up and running quickly while feeling confident in best practices for copy, design and overall strategy. The UI is clean and intuitive on the back end, but most importantly, the interactive customer experience is seamless and fun. We can't be more happy with our success management team as well - Shoutout to Dana! She's helped us with strategy, integrations, onboarding, technical support, you name it. Excited to continue utilizing this tool for future growth as well.
- Ben, BYLT Basics

BYLT Basics
United States
3 months using the app
Rise.ai replied February 8, 2021

Hey Ben,

Thank you for this awesome review - we really appreciate it and we are all very excited to work with BYLT Basics.

Our goal here in Rise is to help merchants like you maximize their growth potential - It's always nice when hard work is recognized 🙏

Keep up the good work with your Store Credit & Gift Card program!

February 19, 2019

We love this app! We use GiftWIzard to set up our gift card and rewards program. Great app and helps boost engagement.

While I haven't needed too much from them, their support has been amazing. I highly recommend this app big time.

Incredibly-Good
Israel
3 months using the app
November 30, 2018

It amazes me that Shopify doesn't have a built-in way to send e-gift cards to another recipient - who buys a gift card to send it to themselves? - which is why I'm SO grateful for this app.

It's so reasonably priced for what you get, and the level of support you get from Ari and is team is like you're paying double the amount. Ari took the time to show a demo of the app for me months back, and finally, very last minute, I installed it to launch alongside a digital gift card marketing campaign we're executing in December. Ari was quick to help with a few tweaks to ensure everything was running smoothly prior to our campaign launch, and I'm thrilled with the look and feel and entire app experience!
If only more app developers could work like this!

I look forward to taking advantage of the additional features as I continue to become familiar with the app.

store.philly.com
United States
3 months using the app
January 29, 2020

A great service !, I received online help !!

The application works super well, and very happy customers.

Mokka Toys
Peru
3 months using the app
Rise.ai replied February 6, 2020

Thank you for this awesome review and welcome aborad - your success is our success 🙏

Good luck with your Store Credit and Rewards Program.