Reviews (1,104)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing loyalty programs and automating the management of store credits and gift cards. They value its comprehensive features such as bulk uploads and balance adjustments, seamless Shopify integration, and user-friendly design. The customer support team is also praised for their responsiveness and effectiveness in resolving issues. Merchants appreciate the robust customization options that cater to various business needs.

Edited November 30, 2016

Great app, very intuitive and adds lots of value. Also a very responsive support team. Ari has been wonderful to work with. Highly recommended!

Piquanty
United States
5 months using the app
March 31, 2022

Great app and very helpful support team! Every time I contact them with questions, they always answer really quickly and provide the help I need!

Potomac River Running
United States
5 months using the app
Rise.ai replied April 6, 2022

Thank you for the great review and for acknowledging our Customer Support's prompt responses!

We're here if you need further assistance on anything else! :)

October 1, 2016

We received our very first sale from this app!! They have wonderful customer service. Ari was extremely helpful and went above beyond what I would expect. Thanks for a great app. :)

Story Cabin
United States
5 months using the app
August 17, 2020

Used this app for bulk Gift Card import. Although the import went well, downloading the subsequent csv file for the generated give cards did not work. However, this was quickly resolved by the RISE support team.

WOW Safety Program
United States
5 months using the app
February 21, 2021

Couldn't ask for a better Loyalty app! We were using a points based app but providing customers with Store Credit that is in my store's currency is great, they actually know what they are receiving. Plus the support team were very knowledge and patient (even for those of us that are less tech savvy).
I've only been using Rise a few weeks that but really promising so far.

My Front Page
United States
5 months using the app
March 1, 2017

Great service, our customers love the app! They have also been very helpful in explaining the features to me and product development.

Gifts Happen Here
United States
5 months using the app
October 14, 2021

Excellent app for issuing store credit to different type of customers. Love the support from Rise as well!

Colourful Rebel
Netherlands
5 months using the app
Rise.ai replied October 20, 2021

Store credit is certainly our forte. Thank you for the review!

July 11, 2022

I love that this app offers a great customer journey with their loyalty rewards. The gift card features are a wonderful bonus and the customer support when I have had some questions has been amazing!

Fire-Made Art by Shauna Liora
Canada
5 months using the app
Rise.ai replied July 14, 2022

Thank you for this amazing feedback!
We are delighted to know that you are loving the app and that you received immediate assistance from our Support Team.
Should you need help with anything, please do not hesitate to reach out. Cheers!

Edited June 5, 2018

After some initial communication problems the team at Gift Wizard have been very helpful and sorted out the app so that it is working extremely well and we are very impressed with the way it works.

Tuppys
Australia
5 months using the app
Edited March 2, 2020

Awesome app, i was looking for a good gift card and loyalty program for my cufflink store and this app is better than good, it offers so many cool features and is easy to use and setup. I had a couple of silly question about setting up the the gift cards that i couldn't work out and got great prompt support from the support team, many thanks, recommended to everyone looking for a great gift card and loyalty program. A++++++++++++++

Crazy Cuffs
New Zealand
5 months using the app