Reviews (1,090)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing loyalty programs and automating tasks such as managing store credits and event prizing. It offers features like bulk gift card uploads and customized loyalty programs, seamlessly integrated with Shopify. The user-friendly interface and straightforward setup are appreciated, along with the responsive and effective customer support team, which significantly contributes to merchant satisfaction and transforms customer engagement strategies.

January 4, 2020

This app has helped me regain customers, that is priceless in my book. it is easy to use and very handy in a fix

secretsensations
United States
3 months using the app
Rise.ai replied January 16, 2020

Thank you for this awesome review - your success is our success 🙏

Good luck with your Store Credit and Rewards Program.

December 20, 2022

Love it, does a great job with Loyalty & Rewards, just what we needed for migrating from a previous system

Keepsake Quilting
United States
3 months using the app
Rise.ai replied December 21, 2022

We're so happy that you love our app and support! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business!

July 18, 2019

This app is intuitive and the customer support has been amazing thus far. I've been able to set egift subscriptions with no problem.

KOFF
United States
3 months using the app
Rise.ai replied July 21, 2019

Thank you for this positive review - we appreciate it! Our goal is to help merchants like you to maximize their growth potential - It's always nice when hard work is recognized 🙏

Keep up the good work with your Store Credit and Rewards Program!

Edited June 1, 2020

Very nice company, they do help out company that need help during this tough period! KUDOS to Sam that helped us out...

Very helpful and service given by Hila!

BigBrand Satay | 大牌沙爹
Singapore
3 months using the app
September 22, 2022

Itay and the rest of the Rise team provide fantastic service. They really go above and beyond to make sure that you're satisfied and taken care of. Thanks, team!

Paseo Road
United States
3 months using the app
Rise.ai replied September 29, 2022

Hello there,

Thank you for your glowing review! We're glad to know that you're satisfied with the level of service we've provided. Please feel free to reach out should you need help with anything else!

November 25, 2020

This is a very comprehensive app. We were importing a loyalty program from a different POS and they were able to make it work like a charm. Pauline and Sam were great helps, thanks Rise!!

BC Shaver & Hobbies
Canada
3 months using the app
Rise.ai replied November 27, 2020

Thank you for this wonderful review. Our team is always here to help ✨

Please let us know if we can help with anything else.

December 13, 2021

This shopify app is really easy to Install and to setup, it works well and has a Great Customer Service! Thanks again Sam.

Braave
France
3 months using the app
Rise.ai replied December 19, 2021

Great to read that setup was simple and that you received great customer support from Sam :)

Thank you for writing a review!

December 19, 2023

Very efficient application and, above all, very responsive and dedicated customer service.
Eddie helped me solve a complex problem with our shop and came up with something brilliant! We recommend this application for all sorts of things!
Thanks for all !

MOONA Underwear Switzerland
Switzerland
3 months using the app
Rise.ai replied February 20, 2024

Hi there,

This is such a fantastic feedback. Thank you! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you :)

November 11, 2019

Perfect got any business . Love the store credit options and being able for customers to purchase gift cards

Willowing Rose Boutique! Formerly Sassy Chic Clothing Boutique
United States
3 months using the app
Rise.ai replied November 13, 2019

Thank you for the review and for recommending our app :)

Good luck with your Gift Cards and Rewards Program ✊

Edited November 16, 2022

Rise.ai is a very easy platform to maneuver through and their customer service has been fantastic. Shout out to Pauline for all of the wonderful help. Highly recommend!

A-ZDarts
United States
3 months using the app
Rise.ai replied November 16, 2022

Hi A-ZDarts,

You made our day with your trust in our app and your awesome review! We are delighted to know that you are satisfied with our support!

Should you need help with anything, please do not hesitate to reach out. Cheers!