Reviews (1,090)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing loyalty programs and automating tasks such as managing store credits and event prizing. It offers features like bulk gift card uploads and customized loyalty programs, seamlessly integrated with Shopify. The user-friendly interface and straightforward setup are appreciated, along with the responsive and effective customer support team, which significantly contributes to merchant satisfaction and transforms customer engagement strategies.

July 4, 2021

I was using another app before i discovered Rise! They have amazing customer service and cater to me promptly. This has turned my business around and my customers love the reward system.

Zahraa The Label
United States
3 months using the app
December 14, 2018

Helpful customer service...just started using Premium package and it appears very professional on my site

The Original PeachSkinSheets®
United States
3 months using the app
November 21, 2018

Only recently got the app but so far so good and customer support has been great. Would definitely recommend.

Green Beanz
Australia
3 months using the app
February 23, 2016

I like this app. Support is helpful.

4catpeople
United States
3 months using the app
December 27, 2021

Great experience with Rise.ai. Very helpful team if you need to adjust or fix some issues. Thank you Eddie for helping me. Great guy, helped me to achieve what I was asking for.

The Hype Neon
Belgium
3 months using the app
Rise.ai replied December 30, 2021

Hi there,
On behalf of Eddie and the entire team, we thank you for reviewing our app and for recognizing our dedicated customer support efforts!
Have a wonderful day :)

May 13, 2020

A valuable addition to our new online store. It keeps the personal connection with our customers and offers a way to support us during this close-down. We've also added our gift cards to our Instagram account. Everyone loves a gift card!

The Harbour Bookshop
United Kingdom
3 months using the app
December 27, 2019

Love the app, more importantly the customer service is exceptional! Even over the holidays my emails were replied to promptly.
Thanks Roy

Poybu
United Kingdom
3 months using the app
Rise.ai replied December 30, 2019

Thank you for your review. Our support team is always here to help you ✨

Good luck with your Store Credit and Rewards Program.

March 31, 2019

Ari was the best in setting up my gift card, i had no idea how to set up and he helped me with lots of patience

Classilks
United States
3 months using the app
Edited March 9, 2020

great customer support - we're still figuring out launch timing but we will definitely be working with them to launch.

Handful
United States
3 months using the app
July 26, 2021

I used the app to help me bulk import my gift cards from my old point of sale into Shopify. The representative assisted me with this task immediately, quickly, and efficiently. I just sat back and provided the information they needed. It was a breeze.

Old Souls NY
United States
3 months using the app