Reviews (1,104)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing loyalty programs and automating the management of store credits and gift cards. They value its comprehensive features such as bulk uploads and balance adjustments, seamless Shopify integration, and user-friendly design. The customer support team is also praised for their responsiveness and effectiveness in resolving issues. Merchants appreciate the robust customization options that cater to various business needs.
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Great customer support team, very helpful and fast! So far great experience wilt the app and its functionalities..
Thank you for your great review! Good luck with your Store Credit Rewards Program. ✨
I just started using this. So far there is a LOT of capability in here. The support is great, and they've been very responsive.
Thank you for this awesome review - your success is our success 🙏
Good luck with your new Store Credit and Rewards Program!
Well designed, has all the functionality we were looking for - particularly ability to integrate with klaviyo, process store credit requests and allow customisation. Customer support is excellant and timely. Recommended
Thank you for your review. Our support team is always here to help you ✨
Good luck with your Store Credit and Rewards Program.
Awesome app and ever greater team! Pleasure to work with RiseAi! Respond fast to questions and love the functions within the app!
Thank you for your 5-stars review. Our support team is always here to help ✨
Good luck with your Store Credit and Rewards Program.
App does it says it will do. Hats off to the excellent and responsive support. Even on new years day! Highly recommended
Hi there, thank you for the review! Our customer support team works hard to help every day of the year! Thank you for expressing your appreciation :)
Easy to use and the price isn't bad! I like that they allow us to create our own card design. I created one that matches my brand. It's an overall great gift card app to use.
Thank you so much for this review! 🙏
We're so happy you love it. Enjoy your Gift Card and Rewards Program - you're awesome 😊
WARNING When I tried to cancel my subscription they refunded the fee of $199 and turned around and back charged me over $618. They said it was my fault as I mistakenly clicked to change the plan when trying to look for a way to cancel it. When I reached out to support for help I was told I should have paid attention to the warnings about the monthly overages. I explained what happened and was told too bad. I paid $199 on April 12, 2022 to cover April 12 - May 11. I tried canceling on May 12. They are now refusing to refund me. This is outright fraud and a scam. Buyer beware!
Hi there,
We appreciate the review and feedback after your conversation with Dana.
Please let us know if there's anything we can help with in the future.
Really, really good customer support. Unfortunately, this app still needs some tweaking as it really messed up our Home page at www.lushlabels.co.uk and also the product pages - a huge pop up kept appearing and crashing the page from loading properly.
I'm sure one day it will be good and its a great idea but didn't work for us.
Hey guys,
While the customer support was great (still is), we are sorry that during 2015 your experience with our app didn’t quite match your expectations. Today, we work with thousands of satisfied merchants who are getting amazing ROI using our tools.
Feel free to reach out anytime at info@giftwizard.co or at +1 646 8786419.
Great app, works perfectly, and fantastic customer service. They also seem to be adding a ton more useful features.
It's Jeff from Rise.ai (previously GiftWIzard). Thank you so much for the review, and good luck with your new Store Credit and Rewards Program!
Amazing experience, without this app is hard to create such loyalty program and gift card. Hope to have cheaper plan