Reviews (1,090)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing loyalty programs and automating tasks such as managing store credits and event prizing. It offers features like bulk gift card uploads and customized loyalty programs, seamlessly integrated with Shopify. The user-friendly interface and straightforward setup are appreciated, along with the responsive and effective customer support team, which significantly contributes to merchant satisfaction and transforms customer engagement strategies.

November 29, 2019

I just started using gift card and the app works. I can't solve a problem and Roy was great to help me. Bravo

GeMiTo
Italy
3 months using the app
Rise.ai replied December 3, 2019

Thank you for this positive review - we appreciate it 🙏

Good luck with your Store Credit and Rewards Program, we're always here to help.

Edited May 28, 2020

I had trouble setting it up originally. I had to bring on a developer. But it is a good app. We haven't utilized all of its capabilities yet so we will see how things go. So far so good though.

WAMA Underwear
United States
3 months using the app
Rise.ai replied June 4, 2020

Thank you so much for your great review ✨

Enjoy your Gift Card and Rewards Program - you're awesome.

February 10, 2015

The app is real cool, easy to use plus the support is fast, Gift Wizard is a must add on for all sites.

DeZartZ
New Zealand
3 months using the app
December 8, 2021

Very helpful!!! Eddie Cris Duran was super efficient and he fixed my issue in a timely manner. The app has helped us so much provide a new experience for our customers.

Southern Baked Pie Company
United States
3 months using the app
Rise.ai replied March 29, 2022

Hi there,

Thank you for your awesome review! We are glad that Eddie was able to help you out in a timely manner.

We're here if you need further assistance on anything else! :)

June 6, 2020

The way this app integrates is perfect. Amazing customer support. My trial was over and I didn't get much play time with it before launching so Nadav from Rise extended my trial. Thank you NADAV!!!

Wealth Bro's
Canada
3 months using the app
Rise.ai replied June 9, 2020

Thank you so much for this great review. We're so happy you love Rise.ai 🙏

Enjoy your Gift Card and Rewards Program - you're awesome 😊

November 24, 2019

Had an issue with billing which was refunded in full and we even got a free month even though it was my fault so hats off love the app and the service is awesome.

Discount Station
United Kingdom
3 months using the app
Rise.ai replied November 28, 2019

Thank you so much for this great review!

Enjoy your Gift Cards and Rewards Program 🙏

Edited July 26, 2021

I used this app to help me to do gift card. To send something to potential clients could be an engine to get the store started to move a little bit.

LATI WINES
Australia
3 months using the app
February 3, 2019

This app is A M A Z I N G! Works great and a really fantastic user experience, plus dashboard and interface. You will not be disappointed. Customer service is fast and super helpful. Highly recommended!

Beacon Mercantile
United States
3 months using the app
February 6, 2018

Great customer support, app is easy to use once you work it out :-)

Bee4bee
United Kingdom
3 months using the app
December 16, 2022

Customer Service is so fast! Thank you for solving our issue within minutes, and being so helpful.

Meomari
Netherlands
3 months using the app
Rise.ai replied December 21, 2022

Thank you for the review. We're glad to hear that you're satisfied with the support received! In case you'd need help, we're always here to help! Cheers!