Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust features including gift cards, loyalty programs, and store credit options. They appreciate its user-friendly interface, easy integration with Shopify, and customization capabilities. The app's rewards program is praised for its simplicity and effectiveness, and its ability to issue store credit instead of refunds is valued. Merchants also note an increase in sales and customer return rates. The customer service, particularly from Eddie, Pauline, and John, is frequently commended for exceptional support.

Edited December 17, 2020

Since the installation, I had an experience that suggested I was not getting the best out of this app. Its been non-stop texting and vid calls by their Cs team and that has solved much of my issues and now we are set to launch this program. Kudos to the team behind Rise.ai to do what they do. This is by far the best Loyalty App. And I have tried the Top 5 and this ranks Top for features and CS response time, Thank you Rise.ai team.

Pasar Segar | The Fresh Market
Malaysia
2 months using the app
April 24, 2020

This is a great app for creating custom gift cards! The customer support is excellent too - quick to respond and super helpful.

Wyld Skincare
Canada
2 months using the app
Rise.ai replied April 28, 2020

Thank you so much for your great review ✨

Enjoy your Gift Card and Rewards Program - you're awesome.

August 16, 2016

Gift Wizard has solved all our gifting needs - fast, responsive, convenient, and super easy to use !

Booksactually Subscription
Singapore
2 months using the app
November 26, 2017

Ari's service is the best I have seen with any app, and his problem-solving skills are incredible. feels like i have another staff member on my team with him by email.

the product is great too as it helps capture those last-minute shoppers for the holidays, and i think it will have many uses throughout the entire year as well.

5/5, my experience so far has been awesome

Gravid Weighted Blanket
Canada
About 2 months using the app
December 12, 2017

Ari sorted an issue I had with my theme and the app seems great!

Adoremat
Australia
About 2 months using the app
February 17, 2017

My customers love using this app to gift their friends.
Since installing it I see an increase in sales and for every gift purchased I get a new customer, because the gift recipient is being sent to the store by the app which is amazing!
Keep up the good work.

Ragnarlothbrok
United States
About 2 months using the app
June 9, 2020

Very helpful reps. Hoping this will be a great add on for our new shopify account. We are switching our complete business from Square to Shopify and this app seems to be what we need to integrate and grow our business.

Spitting Image Boutique and Gifts
United States
About 2 months using the app
Rise.ai replied June 12, 2020

Thank you so much for this great review.

We all really appreciate it 🙌

Edited September 19, 2017

Solid experience all around. Great support and clear communication from Mark. Walked me through customizing our gift card from start to finish.

Very happy with the output. Strongly referred!

Chantecaille
United States
About 2 months using the app
Edited September 20, 2017

Great customer Service.

DAY ONE...
I was Little reserved with the limited features and the plans as i wasnt sure how this feature will be used. but they offered me all the features on Pro for longer than 7 days to a month to see how things go... then pay for the suitable plan. This way i can use all the features to GROW and MAKE MORE SALES rather than make NO SALES from lack of features.

They Asked what kind of features i was looking for and what improvements can be made, This shows that they care for me to grow and knowing my needs helps them develop their app further.

Stand Out Feature Compared to Competitors...
1.The app Installs Automatically with the buttons in the right places and matching your theme, so you dont need to manually install the snippets.
2. Thay care and listen to your needs and are still developing the app from your suggestions and ideas if not too impossible..

Overall i'm loving the features that lets my customers send the products to their friends as gifts with a E-Gift card by email or SMS.

More Updates to come...

Rystyle
United Kingdom
About 2 months using the app
November 1, 2017

Response/customer service is outstanding!! We pride ourselves on that and appreciate when others do too. We're giving this app a "go" through the holiday season. I suspect it will only delight us!

Dirtykneessoap
United States
About 2 months using the app