Reviews (1,090)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing loyalty programs and automating tasks such as managing store credits and event prizing. It offers features like bulk gift card uploads and customized loyalty programs, seamlessly integrated with Shopify. The user-friendly interface and straightforward setup are appreciated, along with the responsive and effective customer support team, which significantly contributes to merchant satisfaction and transforms customer engagement strategies.

November 26, 2020

Their customer support is always so helpful. Can't wait to see more integrations for the tools we use!

PushCases
Australia
2 months using the app
Rise.ai replied November 27, 2020

Thank you so much for this wonderful review. We're so happy you like Rise.ai 🙏

Enjoy your Gift Card and Loyalty Program - you're awesome 😊

October 10, 2018

Absolutely love this app, especially now since they revised the price package and “check gift card balance” falls under the 1st plan.
Ari was very helping and help me personalize the app for my needs.
My new site is going live in 2 weeks, so I’ll update here how the business goes with this app.
Thank you Ari!

Golden47Apparel
Canada
2 months using the app
Edited January 25, 2022

We've been able to customize the experience to fit our brand, and the Rise.ai team has been really helpful with integration support. Recently we needed help with promoting the "send as a gift" button and Eddie stepped right in and sorted us out!

The Modern Aviator
United States
2 months using the app
Rise.ai replied December 19, 2021

Thank you for reviewing our app!

Glad we could help with setting up your integration and that you've set up a customized gifting experience to match your branding.

January 20, 2018

It´s a really nice app to give the people the opportunity to gift the people they love. i am using it on my store at https://metal-gods.myshopify.com. really hoping it increase my sales.

Metal Gods
United States
2 months using the app
Edited March 2, 2023

The team as a whole is very quick to respond to questions and just recently I chatted with Eddie, who was very helpful in guiding me to properly set up our widgets. It will be exciting to see the results this app has once we launch.

Enesco Studios
United States
2 months using the app
Rise.ai replied March 15, 2023

Hi there,

We are so pleased that we were able to help you with your concern. Thank you so much for this great feedback! If there's anything else we can do along the way, just let us know anytime.

July 6, 2017

Excellent help to get started! Friendly, polite and get things done for you QUICKLY! They actually want to see you succeed :)

The Pretty Practical Mama
United States
2 months using the app
Edited April 6, 2022

Powerful, packed-with-features rewards app with a super responsive customer service team. Integrates well with Shopify.

0y1 Jewelry Studio
United States
2 months using the app
Rise.ai replied April 6, 2022

Thank you so much for your review!

We are pleased to know that you have received immediate assistance from the team.:)

May 5, 2023

Customer support is awesome. Eddie helped me throughout and spent almost an hour helping me with my set up. Thank you!!

byou.
United States
2 months using the app
Rise.ai replied May 29, 2023

We are so pleased that we were able to help you with your concern. Thank you so much for this great feedback! If there's anything else we can do along the way, just let us know anytime.

April 2, 2020

We've been using Rise for our Shopify POS customers, and now that we've launched our e-com store, too, we've added the widget there to promote earning rewards across all our channels. The folks at Rise are always quick to help out with technical issues and we can't wait to see the results.

Lake Pro Tackle
United States
2 months using the app
January 10, 2016

Great app! Supportive and helpful staff to set the app up and whenever I had a question

Top Shelf Lacquer
United States
2 months using the app