Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust features including gift cards, loyalty programs, and store credit options. They appreciate its user-friendly interface, easy integration with Shopify, and customization capabilities. The app's rewards program is praised for its simplicity and effectiveness, and its ability to issue store credit instead of refunds is valued. Merchants also note an increase in sales and customer return rates. The customer service, particularly from Eddie, Pauline, and John, is frequently commended for exceptional support.

January 21, 2020

I needed gift card functionality but didn't want to upgrade to the next Shopify plan. When I found Rise will do this AND replace my existing points system (because I can offer store credit via gift cards now), I was sold.

Customer service has been stellar. Pretty quick to respond to emails and accommodating of my requests.

In this day and age of fake reviews it's hard to tell sometimes... my store is TheTeacherTrove.com and if you want to verify this is real, email me at andy@theteachertrove.com

The Teacher Trove
United States
About 2 months using the app
Rise.ai replied January 22, 2020

Thank you for this great review - we appreciate it!

Our goal here in Rise is to help merchants like you to maximize their growth potential - It's always nice when hard work is recognized 🙏

Keep up the good work with your Store Credit and Rewards Program.

March 9, 2021

Total gamechanger! The platform opens up tons of new opportunities for your store, and support is very responsive if you need any help getting things set up.

Beast & Buckle
United States
About 2 months using the app
December 13, 2019

I needed a solution to bulk import 240 gift cards I already had numbers for. The platform was easy to navigate and customer service very responsive! Even when the csv file didn't send right he reformatted it for me on his end and made sure they were all uploaded correctly! Only solution I could find on the marketplace -- excited to experiment with more of the app features!

SODO Apparel
United States
About 2 months using the app
Rise.ai replied December 16, 2019

Thank you so much for this review! 🙏

We're so happy you love it. Enjoy your Gift Card and Rewards Program - you're awesome 😊

August 12, 2017

We just loaded this app and with a little help from their team (Ari) we were up and running in a flash. I love that the app is simple yet has customization options you need to keep your brand consistent. And more so, I appreciate the excellent customer service, quick response and friendliness. Can't wait to share this app with other friends who run online stores too.

Wahinestrong
United States
About 2 months using the app
June 3, 2019

I love this app and its support team! They helped me with instalation during the weekend and now I can enjoy a great gift card system for my store.
I used to be on Shopify plan with its native gift card but now, with this app, my gift cards are much more customized, customers can send their gift cards directly to recipients via email, message or print it, I can set up my custom reward program with gift cards... And that's all was not possibile with Shopify's gift cards.
I really don't know why I waited so long to switch from native gift cards into this app which I fully recomend!

SiMEDIO
Poland
About 2 months using the app
Rise.ai replied June 4, 2019

Thank you so much for this GREAT review! 🙏
Enjoy your Gift Card and Rewards Program - you're awesome 😊

February 15, 2023

Amazing capabilities on this app! It can do so much, and so seamlessly. Also, great team behind the app! Always willing to help. Thank you guys!

The Lovery
United States
About 2 months using the app
Rise.ai replied March 15, 2023

Hi The Lovery,

Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success for you and your business!

April 8, 2019

Excellent App. Easy to install - no extra coding, etc required. Was live on my store and supporting my sales within 10 minutes!

Envirobaby
United Kingdom
About 2 months using the app
Rise.ai replied April 11, 2019

Mark here, thank you so much for your awesome review! We appreciate it :)
Don't forget to try our WorkFlow - the first automated Loyalty, Rewards and Store Credit program ✊

Edited August 19, 2018

Very happy with the app so far! A very simple-to-use, effective digital and physical gift card program. Integrates well with our new store. I love the recent integration with physical gift cards.

We had a slight issue with the eGift recently and Ari was great and prompt and helped us sort things out.

Highly recommend this app to anyone looking to build a gift card program!

Boogies Achilles
Israel
About 2 months using the app
September 29, 2019

Love this app! The guys at Rise have been fantastic in helping me tailor things to suit our design aesthetic... nothing is too much trouble. Any questions are answered very promptly. Easy to implement a great app to add to start a new advertising campaign!

BelowZero Pet
Australia
About 2 months using the app
Rise.ai replied October 13, 2019

Thank you for the review and for recommending our app :)
Good luck with your Gift Cards and Rewards Program ✊

May 15, 2019

Great support, extended my trial without question and the app looks very good so far, a much-needed bulk gift card functionality. recommend.

labfresh-backershop
Netherlands
About 2 months using the app
Rise.ai replied May 15, 2019

Thank you so much for the review and for recommending our app :) Good luck with your new Rewards Program ✊