Reviews (1,090)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing loyalty programs and automating tasks such as managing store credits and event prizing. It offers features like bulk gift card uploads and customized loyalty programs, seamlessly integrated with Shopify. The user-friendly interface and straightforward setup are appreciated, along with the responsive and effective customer support team, which significantly contributes to merchant satisfaction and transforms customer engagement strategies.

June 20, 2019

This app works as promised and offers a Store Credit solution. The support we received was quick, friendly and super efficient.

Grace and Lace Wholesale
United States
2 months using the app
Rise.ai replied June 26, 2019

Thank you for this positive review - we appreciate it! Our goal is to help merchants like you to maximize their growth potential - It's always nice when hard work is recognized 🙏

Good luck with your Store Credit and Rewards Program!

November 18, 2021

Rise.ai has taken our virtual gift card experience to the next level! We're able to offer customizable experiences to our users in a lightweight, easy to manage way for the business. The virtual gift card has been such a big success for our various brands, we're looking forward to expanding into the store credit features that rise.ai offers.

marlowpillow.com
United States
2 months using the app
Rise.ai replied November 21, 2021

You have summed up exactly what our goals are for our customers :) Thank you for taking the time to write a review and for sharing your success with our gift card program! Looking forward to seeing more great results with the loyalty/store credit program.

Let us know if there's anything else we can help with!

Edited January 21, 2020

It took me last than 1 hour to enable Gift Cards in my store - it was a big deal for me!

Then, I've discovered that I could also issue store credits when I try to incentivize people to buy or when I have a refund request.

And then I've learned that I could actually automate emails and use the same app for the abandoned cart recovery.

I'm killing it now thanks to this app!

BrainRich Kids
United States
2 months using the app
Rise.ai replied January 22, 2020

Thank you for this awesome review and welcome aborad - your success is our success 🙏

Good luck with your Store Credit and Rewards Program.

December 6, 2017

The features and process of this app could be made more clear / explicit, but after a few back and forth communications with Ari (and Mark), who were both helpful and easy to reach, I find it to be very good and easy to use. Strongly recommend!

Funraise
United States
2 months using the app
January 31, 2022

The customer service with this app is fantastic. I have a had a couple unique issues with installing and using the app properly and the entire Rise team has been very helpful and great on following up.

Stillman Quality Meats
United States
2 months using the app
Rise.ai replied March 29, 2022

Hi there,

This is such fantastic feedback. Thank you! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you :)

April 13, 2020

Incredible customer service. Running CartHook for checkouts and Rise was able to migrate my native Shopify gift cards in a matter of hours during the weekend - great tech, even better CX team.

Big shoutout to Hila for helping us get set up correctly.

Buff City Soap Supply, LLC
United States
2 months using the app
Rise.ai replied April 17, 2020

Thank you for your great review. You are also incredible ✨

Good luck with your Store Credit Rewards Program.

December 31, 2019

This app is really great - such a straightforward platform to use with tons of functionality.

So far all the services inside this app - store credit, loyalty rewards, gift cards, bulk - work seamless and easy to configure. One thing that we're still missing - no credit reminders email but they say it will go live soon. We'll wait and see.

The team is also great and very responsive.

Totally worth the investment!

Shine-C
United States
2 months using the app
Rise.ai replied January 16, 2020

Thank you for this awesome review - your success is our success 🙏

We are so happy you love our Store Credit and Rewards Program.

October 20, 2018

Used the app to add more than 1500 gift cards - and it went smooth! Support was also kind and fast - this app will serve you well.

Játéksziget.hu
Hungary
2 months using the app
August 21, 2023

I like the simple, no-gimmicks approach to rewards that Rise.ai offers, and their customer support has been great!

Mandy Lynn Plans
United States
2 months using the app
Rise.ai replied August 22, 2023

Thank you for the great review and for acknowledging our Customer Support's promt responses!

We're here if you need further assistance on anything else! :)

Edited November 16, 2018

What a great app! It does everything we need it to!

Highly recommend it! Was recommended this app by a friend who was using it on his store. Very easy to set up and the guys at GiftWizard were quick with the help (thanks Ari and Ethan).

I set up the automated emails to send gift cards for big spenders and that has generated a couple of sales straight away.

All great so far!

superwonderbat
Israel
2 months using the app