Rise.ai: Gift Cards & Loyalty , 1,069 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its robust features including gift cards, loyalty programs, and store credit options. They appreciate its user-friendly interface, easy integration with Shopify, and customization capabilities. The app's rewards program is praised for its simplicity and effectiveness, and its ability to issue store credit instead of refunds is valued. Merchants also note an increase in sales and customer return rates. The customer service, particularly from Eddie, Pauline, and John, is frequently commended for exceptional support.
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The folks at Rise.ai are responsive and easy to work with an the tool works great for what we need.
Thank you for this awesome review - your success is our success 🙏
Good luck with your Store Credit and Gift Cards Program!
2018/19: I started an automated campaign sending gift cards after purchase to people who spent over $100 and $50 and with-in a week I generated $1700 in revenue with $300 in gift card cost. That is pretty spectacular! ♀️ 2020: Update: I use this app for so many things, from give aways, first time buyers, subscriptions, etc and in less than a year it has generated over $42K. Noa and Roy are spectacular. The app has only gotten better since I started using it. App is super easy to use and set up. ♀️ Update again 11-17-21: Rise continues to be a valuable app on our store. We have been using it for years now and see it as a great marketing tool. The team at Rise feels like they are an extension of our team. We couldn't be happier. Not to drop names, but Pauline is wonderful. Helpful, caring, and really listens.
Finally a great store credit solution for Shopify stores! The installation process was smooth and fast.
Thank you so much for the review and for recommending our app :)
Keep booming with your Gift Cards and Rewards Program ✊
Yair and his team were very responsive and super helpful to get things up for my holiday promotions. I had some technical issues and customization needs and they jumped in right away to help me out.
It's a fantastic app to manage customer store credits and gift cards. It seamlessly integrates with Shopify and gives the customer the ability to view their gift card and store credit balances on the account page. The Rise team has also been extremely helpful in getting us set up and resolving any issues/questions that came up.
The rise app is does what we need without too much drama. But their documentation less than optimal... The tech support, however, is really outstanding. My recent interaction with Junalou was typical - good, concise information that pointed to an answer and a solution.
Thank you for sharing this!
We're very happy that Pauline could assist you. Please reach out to us if anything else comes up. We'd be happy to help :)
Thank you for responding quickly and for providing a friendly support! The issue we were facing was easily resolved.
Thank you for taking the time and effort to leave a review. We work hard to deliver the best service possible! 🙏
Great! Customer service was awesome. Eddie would super quick and friendly. He was able to get my problem solved so fast
Thank you for your awesome review! We are glad that Eddie was able to help you out in a timely manner.
We're here if you need further assistance on anything else! :)
Eddie was wonderful and answered my questions quickly, provided resources, and offered clear explanations. Simply wonderful.
Hi there,
Thank you for the terrific review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!
So far so good! We've used gift cards for a while and are now rolling out loyalty. Helpful customer service too!
Thank you very much for this 5-stars review 🙏
Enjoy your Gift Card and Loyalty Program, we're always here to help.