Reviews (1,104)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing loyalty programs and automating the management of store credits and gift cards. They value its comprehensive features such as bulk uploads and balance adjustments, seamless Shopify integration, and user-friendly design. The customer support team is also praised for their responsiveness and effectiveness in resolving issues. Merchants appreciate the robust customization options that cater to various business needs.

November 29, 2019

I just started using gift card and the app works. I can't solve a problem and Roy was great to help me. Bravo

GeMiTo
Italy
3 months using the app
Rise.ai replied December 3, 2019

Thank you for this positive review - we appreciate it 🙏

Good luck with your Store Credit and Rewards Program, we're always here to help.

Edited May 28, 2020

I had trouble setting it up originally. I had to bring on a developer. But it is a good app. We haven't utilized all of its capabilities yet so we will see how things go. So far so good though.

WAMA Underwear
United States
3 months using the app
Rise.ai replied June 4, 2020

Thank you so much for your great review ✨

Enjoy your Gift Card and Rewards Program - you're awesome.

December 8, 2021

Very helpful!!! Eddie Cris Duran was super efficient and he fixed my issue in a timely manner. The app has helped us so much provide a new experience for our customers.

Southern Baked Pie Company
United States
3 months using the app
Rise.ai replied March 29, 2022

Hi there,

Thank you for your awesome review! We are glad that Eddie was able to help you out in a timely manner.

We're here if you need further assistance on anything else! :)

December 4, 2020

We had a project come up unexpectedly where we needed a solid gift card program. Rise was very responsive and helped us get the program up and running very quickly. So far it's worked very well and our team has been very pleased with it.

DallasMavs.Shop
United States
3 months using the app
Rise.ai replied December 8, 2020

Thank you for this awesome review - we really appreciate it!

Keep up the good work with your Store Credit & Loyalty program!

June 6, 2020

The way this app integrates is perfect. Amazing customer support. My trial was over and I didn't get much play time with it before launching so Nadav from Rise extended my trial. Thank you NADAV!!!

Wealth Bro's
Canada
3 months using the app
Rise.ai replied June 9, 2020

Thank you so much for this great review. We're so happy you love Rise.ai 🙏

Enjoy your Gift Card and Rewards Program - you're awesome 😊

November 24, 2019

Had an issue with billing which was refunded in full and we even got a free month even though it was my fault so hats off love the app and the service is awesome.

Discount Station
United Kingdom
3 months using the app
Rise.ai replied November 28, 2019

Thank you so much for this great review!

Enjoy your Gift Cards and Rewards Program 🙏

Edited July 26, 2021

I used this app to help me to do gift card. To send something to potential clients could be an engine to get the store started to move a little bit.

LATI WINES
Australia
3 months using the app
February 3, 2019

This app is A M A Z I N G! Works great and a really fantastic user experience, plus dashboard and interface. You will not be disappointed. Customer service is fast and super helpful. Highly recommended!

Beacon Mercantile
United States
3 months using the app
February 6, 2018

Great customer support, app is easy to use once you work it out :-)

Bee4bee
United Kingdom
3 months using the app
February 3, 2021

Would definitely recommend the Rise tool for all Gift Cards and Loyalty needs. Their ever evolving product keeps up to date with the latest trends and needs for any marketer. Most important for our team was the simple onboarding and out of the box templates that help you get up and running quickly while feeling confident in best practices for copy, design and overall strategy. The UI is clean and intuitive on the back end, but most importantly, the interactive customer experience is seamless and fun. We can't be more happy with our success management team as well - Shoutout to Dana! She's helped us with strategy, integrations, onboarding, technical support, you name it. Excited to continue utilizing this tool for future growth as well.
- Ben, BYLT Basics

BYLT Basics
United States
3 months using the app
Rise.ai replied February 8, 2021

Hey Ben,

Thank you for this awesome review - we really appreciate it and we are all very excited to work with BYLT Basics.

Our goal here in Rise is to help merchants like you maximize their growth potential - It's always nice when hard work is recognized 🙏

Keep up the good work with your Store Credit & Gift Card program!