Reviews (1,104)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing loyalty programs and automating the management of store credits and gift cards. They value its comprehensive features such as bulk uploads and balance adjustments, seamless Shopify integration, and user-friendly design. The customer support team is also praised for their responsiveness and effectiveness in resolving issues. Merchants appreciate the robust customization options that cater to various business needs.

December 12, 2017

Ari sorted an issue I had with my theme and the app seems great!

Adoremat
Australia
About 2 months using the app
February 17, 2017

My customers love using this app to gift their friends.
Since installing it I see an increase in sales and for every gift purchased I get a new customer, because the gift recipient is being sent to the store by the app which is amazing!
Keep up the good work.

Ragnarlothbrok
United States
About 2 months using the app
June 9, 2020

Very helpful reps. Hoping this will be a great add on for our new shopify account. We are switching our complete business from Square to Shopify and this app seems to be what we need to integrate and grow our business.

Spitting Image Boutique and Gifts
United States
About 2 months using the app
Rise.ai replied June 12, 2020

Thank you so much for this great review.

We all really appreciate it 🙌

Edited September 20, 2017

Great customer Service.

DAY ONE...
I was Little reserved with the limited features and the plans as i wasnt sure how this feature will be used. but they offered me all the features on Pro for longer than 7 days to a month to see how things go... then pay for the suitable plan. This way i can use all the features to GROW and MAKE MORE SALES rather than make NO SALES from lack of features.

They Asked what kind of features i was looking for and what improvements can be made, This shows that they care for me to grow and knowing my needs helps them develop their app further.

Stand Out Feature Compared to Competitors...
1.The app Installs Automatically with the buttons in the right places and matching your theme, so you dont need to manually install the snippets.
2. Thay care and listen to your needs and are still developing the app from your suggestions and ideas if not too impossible..

Overall i'm loving the features that lets my customers send the products to their friends as gifts with a E-Gift card by email or SMS.

More Updates to come...

Rystyle
United Kingdom
About 2 months using the app
November 1, 2017

Response/customer service is outstanding!! We pride ourselves on that and appreciate when others do too. We're giving this app a "go" through the holiday season. I suspect it will only delight us!

Dirtykneessoap
United States
About 2 months using the app
January 21, 2020

I needed gift card functionality but didn't want to upgrade to the next Shopify plan. When I found Rise will do this AND replace my existing points system (because I can offer store credit via gift cards now), I was sold.

Customer service has been stellar. Pretty quick to respond to emails and accommodating of my requests.

In this day and age of fake reviews it's hard to tell sometimes... my store is TheTeacherTrove.com and if you want to verify this is real, email me at andy@theteachertrove.com

The Teacher Trove
United States
About 2 months using the app
Rise.ai replied January 22, 2020

Thank you for this great review - we appreciate it!

Our goal here in Rise is to help merchants like you to maximize their growth potential - It's always nice when hard work is recognized 🙏

Keep up the good work with your Store Credit and Rewards Program.

December 13, 2019

I needed a solution to bulk import 240 gift cards I already had numbers for. The platform was easy to navigate and customer service very responsive! Even when the csv file didn't send right he reformatted it for me on his end and made sure they were all uploaded correctly! Only solution I could find on the marketplace -- excited to experiment with more of the app features!

SODO Apparel
United States
About 2 months using the app
Rise.ai replied December 16, 2019

Thank you so much for this review! 🙏

We're so happy you love it. Enjoy your Gift Card and Rewards Program - you're awesome 😊

August 12, 2017

We just loaded this app and with a little help from their team (Ari) we were up and running in a flash. I love that the app is simple yet has customization options you need to keep your brand consistent. And more so, I appreciate the excellent customer service, quick response and friendliness. Can't wait to share this app with other friends who run online stores too.

Wahinestrong
United States
About 2 months using the app
June 3, 2019

I love this app and its support team! They helped me with instalation during the weekend and now I can enjoy a great gift card system for my store.
I used to be on Shopify plan with its native gift card but now, with this app, my gift cards are much more customized, customers can send their gift cards directly to recipients via email, message or print it, I can set up my custom reward program with gift cards... And that's all was not possibile with Shopify's gift cards.
I really don't know why I waited so long to switch from native gift cards into this app which I fully recomend!

SiMEDIO
Poland
About 2 months using the app
Rise.ai replied June 4, 2019

Thank you so much for this GREAT review! 🙏
Enjoy your Gift Card and Rewards Program - you're awesome 😊

April 8, 2019

Excellent App. Easy to install - no extra coding, etc required. Was live on my store and supporting my sales within 10 minutes!

Envirobaby
United Kingdom
About 2 months using the app
Rise.ai replied April 11, 2019

Mark here, thank you so much for your awesome review! We appreciate it :)
Don't forget to try our WorkFlow - the first automated Loyalty, Rewards and Store Credit program ✊