Reviews (1,105)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing loyalty programs and automating the management of store credits and gift cards. They value its comprehensive features such as bulk uploads and balance adjustments, seamless Shopify integration, and user-friendly design. The customer support team is also praised for their responsiveness and effectiveness in resolving issues. Merchants appreciate the robust customization options that cater to various business needs.

February 15, 2023

Amazing capabilities on this app! It can do so much, and so seamlessly. Also, great team behind the app! Always willing to help. Thank you guys!

The Lovery
United States
About 2 months using the app
Rise.ai replied March 15, 2023

Hi The Lovery,

Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success for you and your business!

Edited August 19, 2018

Very happy with the app so far! A very simple-to-use, effective digital and physical gift card program. Integrates well with our new store. I love the recent integration with physical gift cards.

We had a slight issue with the eGift recently and Ari was great and prompt and helped us sort things out.

Highly recommend this app to anyone looking to build a gift card program!

Boogies Achilles
Israel
About 2 months using the app
September 29, 2019

Love this app! The guys at Rise have been fantastic in helping me tailor things to suit our design aesthetic... nothing is too much trouble. Any questions are answered very promptly. Easy to implement a great app to add to start a new advertising campaign!

BelowZero Pet
Australia
About 2 months using the app
Rise.ai replied October 13, 2019

Thank you for the review and for recommending our app :)
Good luck with your Gift Cards and Rewards Program ✊

May 15, 2019

Great support, extended my trial without question and the app looks very good so far, a much-needed bulk gift card functionality. recommend.

labfresh-backershop
Netherlands
About 2 months using the app
Rise.ai replied May 15, 2019

Thank you so much for the review and for recommending our app :) Good luck with your new Rewards Program ✊

December 11, 2019

So far Rise has replaced 2 paid apps for loyalty and store credit and I see it replacing at least 1 more app (returns) very soon.

It is very easy to use and I am getting great sales results. The customer service is also very good.

I would recommend it to anyone wanting to set up an advanced gift card / store credit program!

Wedding Partiez
United States
About 2 months using the app
Rise.ai replied December 16, 2019

Thank you for this awesome review - your success is our success 🙏

Good luck with your Store Credit and Rewards Program.

Edited November 1, 2021

We went from not having any gifting options to offering the best digital gift card purchasing experience for our customers in a matter of a month and a half. The app makes it easy for all our departments to consolidate worflows and processes. We were also able to address reporting issues that we didn't anticipate on being able to do prior to the Rise app. Dana, our account manager worked with us every step of the way ensuring that we were comfortable with our launch process and made sure to address all questions and hosted portal trainings for our different teams. She went above and beyond to make our holiday season at Vuori that much more impactful for our customers. To say we appreciate her is an understatement!

Vuori Clothing
United States
About 2 months using the app
Rise.ai replied November 2, 2021

Thank you for the wonderful review and for expressing your appreciation of the work of your Account Manager, Dana.

We are thrilled to be working with you and look forward to continued success. Of course, Dana and the entire customer support team are available to assist so that we ensure your gift card goals are achieved.

June 26, 2017

Ari and the GiftWizard team go above and beyond to ensure your success with this app.

The way I justify the price is if I were to get Shopify's giftcard feature it would cost $50 more a month when this is only $13...

The ability to show customers that they can give gifts right from the products is more enticing than simply a gift card because it shows that thought went into the gift but the recipient still has the option to exchange it.

The best part is that you don't have to worry about a gift being sent to a customer that is going to be later returned because the end recipient will review the purchase and exchange it before it's shipped!

Great App!

-Luiz
https://hammocktown.com/

Hammock Town
United States
About 2 months using the app
Edited March 11, 2022

Great App great Service! Thank you John from Rise.ai for sorting out the billing misunderstanding so quickly.

SPRU Live Spirulina
South Africa
About 2 months using the app
Rise.ai replied March 31, 2022

Hi there, thank you for you your feedback and we're happy you love the app!

Please reach out to us at any time if there is anything else we can assist you with.

August 9, 2018

Great, easy to use and very responsive team!

Sealyourgarage
Australia
About 2 months using the app
April 7, 2019

Have just started using this app and am loving the can do attitude that exudes from using it. Crimson Kitten

Crimson Kitten
United Kingdom
About 2 months using the app
Rise.ai replied April 14, 2019

Thank you so much for the review, and good luck with your new Store Credit and Rewards Program :)