Reviews (1,090)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing loyalty programs and automating tasks such as managing store credits and event prizing. It offers features like bulk gift card uploads and customized loyalty programs, seamlessly integrated with Shopify. The user-friendly interface and straightforward setup are appreciated, along with the responsive and effective customer support team, which significantly contributes to merchant satisfaction and transforms customer engagement strategies.

March 26, 2020

Amazing app, amazing humans. Really appreciate the work that went into building this. Lots of customizability. Great product!

Gift of Grub
United States
About 2 months using the app
December 20, 2017

So far so good.
Easy to set up.
Chatting with Ari has been quick and helpful
I really like that the gift message can be sent either now or at a time in the future.
Teresa
PolishPottery.com

Polishpottery Com
United States
About 2 months using the app
April 11, 2021

Support response times are nearly instantaneous. Set up was extremely easy. The integration with Shopify POS is where it's at.

tenthousandpotsshop
United States
About 2 months using the app
Edited May 15, 2020

Really good customer support. New instagram feature of gift cards on the profile during COVID19 is also great. Nice integrations

GUSTATORY
United Kingdom
About 2 months using the app
Edited April 11, 2020

Love this app! If you are looking for reward solutions and gift cards, look no further. At Tree Card, we are using this software a little bit outside the box and their support team has been really wonderful about helping this work for us. Support has been wonderful! Highly recommend this app. Thanks to Rise.ai for your excellent work.

Tree Card
Canada
About 1 month using the app
February 3, 2021

These guys are the best, the most helpful team I've encountered in my professional life.
I've been treated with the most respect by the support team that always been on my side.
10/10! perfect :)

Danon Jewellery Israel
Israel
About 1 month using the app
Rise.ai replied February 8, 2021

Thank you so much for this wonderful review and all the compliments 😊 We're so happy you like Rise.ai 🙏

Enjoy your Gift Card and Loyalty Program - you're awesome.

September 23, 2019

Really cool app that adds some great features to our store, especially the bulk gift cards. Will definitely be able to expand what kinds of sale and promotions we will be able to execute along with establishing a rewards program. Customer Service is really helpful - special shout out to Mark! Thank you!

JBW Watches
United States
About 1 month using the app
Rise.ai replied October 13, 2019

Thank you so much for this review! 🙏

We're so happy you love it. Enjoy your Gift Card and Rewards Program - you're awesome 😊

February 23, 2022

Amazing app and amazing service! It's not cheaper but it is very well done! Also the assistance is very efficent.

Threeface
Italy
About 1 month using the app
Rise.ai replied March 29, 2022

Hello!

Thank you for the amazing review and for acknowledging our Support Team's efficient customer service!

Your feedback is very much appreciated! :)

Edited January 23, 2019

I used this app to send out 260 gift cards via email for a corporate rewards dinner. The customer support I received was out of this world. I only had two days to turn this project around before the dinner. Ari was so responsive and helpful through the whole process and our client received exactly what they were looking for! Cheers!

Forcht Bank
United States
About 1 month using the app
May 31, 2020

Our store has been using this app for a month now. I think most of the shop owners are concerning about whether this app works. Alright, IT DOES WORK, and we have increased our sales by 16% in just one month. So far the feedback is very good on "account creation reward" and "cashback reward". We are waiting to see more positive feedback on "referral reward". In conclusion, this app is worth the money that we paid for it. The support is efficient too.

LussoCitta
Singapore
About 1 month using the app
Rise.ai replied June 4, 2020

Thank you for this great review - we appreciate it!

Our goal here in Rise is to help merchants like you to maximize their growth potential - It's always nice when hard work is recognized 🙏

Keep up the good work with your Store Credit and Rewards Program