Reviews (1,090)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing loyalty programs and automating tasks such as managing store credits and event prizing. It offers features like bulk gift card uploads and customized loyalty programs, seamlessly integrated with Shopify. The user-friendly interface and straightforward setup are appreciated, along with the responsive and effective customer support team, which significantly contributes to merchant satisfaction and transforms customer engagement strategies.

December 21, 2018

It took a bit of time to get it as customized as we wanted/needed it but Ari and team were quick to respond, hop on the phone and jump in and fix problems. So far, it has been a much better experience for our customers than the native Shopify gift cards.

johnnie-O
United States
About 1 month using the app
December 6, 2017

Gift Wizard is super easy to add on to your store and we've seen a lot of people picking up extra products so they can gift them. Ari has been wonderful whenever we have had questions. Customer service is awesome! Highly recommend.

Squawksquad Nz
New Zealand
About 1 month using the app
August 1, 2018

Thank you Ari for helping work through a few questions that I had. We are SO excited about our new gift card system!

Dinner To Doorbells
United States
About 1 month using the app
December 21, 2017

Great App and great help / service when we where stuck with some issues in regards to displaying our local NOK currency!

Ropes No
Norway
About 1 month using the app
June 28, 2019

Great app, easy to use, developers are quick to respond and get things set up and fixed etc. Thankyou!

Tielka
Australia
About 1 month using the app
Rise.ai replied June 30, 2019

Thank you for this awesome review - your success is our success 🙏

Good luck with your new Store Credit and Rewards Program!

Edited February 26, 2020

Great app and customer service, they were helpful from start to finish and customized the app to our specific needs

Go Health Australia
Australia
About 1 month using the app
Edited July 19, 2021

We used rise.ai to create bulk gift cards to hand out as unique codes for our one of our client's websites

Xbox Gear Shop
United States
About 1 month using the app
December 17, 2017

Fantastic app. Super easy to set up and does exactly what it says. Very helpful customer support too.

Beach Cushion
Australia
About 1 month using the app
December 22, 2019

This app comes with so many features - a loyalty program, gift cards, store credit and so much more.

The customer service is really great, Nadav from Rise.ai helped me tremendously to get my app transitioned from another rewards app. The team did everything according to what I needed and wanted.

I was nervous about integrating all these features but I didn’t need to be as it worked smoothly. Very quickly I was up and running. 

I highly recommend!

pink-pasta-little-shop
Israel
About 1 month using the app
Rise.ai replied December 22, 2019

Thank you for your review. Our support team is always here to help you ✨

Good luck with your Store Credit and Rewards Program.

Edited August 31, 2023

Augst 2023 Update: This app is great when you're able to fully take advantage of it. I'm uninstalling it because our team is going in a different direction but I highly recommend this app because of the support team. It's amazing. Eddie and Itay have been amazing. Highly recommend it!

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I was looking for a bulk gift card app that allows us to use gift cards as marketing. I've tried many different apps and actually downloaded this app twice. The UI is clean and smooth. I like the potential this App has, but unable to explore it during the trial. Most of the options are disabled until the trial period is over -which is fine -but it's misleading. It's not a trial if I can't use the features -and this is extremely frustrating because I am looking for a particular feature and do not want to purchase a $199+/mo subscription without being fully able to use the software. Like I said, I liked the UI, and actually was interested in the loyalty aspect of this program.

Tiana Bay
United States
About 1 month using the app