Reviews (1,090)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing loyalty programs and automating tasks such as managing store credits and event prizing. It offers features like bulk gift card uploads and customized loyalty programs, seamlessly integrated with Shopify. The user-friendly interface and straightforward setup are appreciated, along with the responsive and effective customer support team, which significantly contributes to merchant satisfaction and transforms customer engagement strategies.

June 17, 2023

So far so good. Still setting up the app but haven't had too many issues. John from support was helpful and prompt in replying.

Ron George Jewelers
United States
About 1 month using the app
Rise.ai replied June 21, 2023

Thank you for this awesome feedback! We are pleased to know that you received immediate assistance from our Support Team. Please feel free to reach out should you need further help with anything.

September 23, 2019

This app gives us all of the functionality that we need and more. Workflows work incredibly and have allowed us to run promotions that we were unable to before. Support is the best we've had with any of our apps. Highly recommended.

VIETRI
United States
About 1 month using the app
Rise.ai replied October 13, 2019

Thank you so much for this review! 🙏

We're so happy you love it. Enjoy your Gift Card and Rewards Program - you're awesome 😊

July 28, 2022

Super helpful setting up! the customer service is on point. It was a quick set up and I received prompt help anytime I needed it.

SEATOPIA
United States
About 1 month using the app
Rise.ai replied July 29, 2022

Thank you for this awesome feedback!
We are pleased to know that you received immediate assistance from our Support Team. Please feel free to reach out should you need further help with anything.

December 25, 2022

Great service in the chat at the 25th of december!
There is no feeling of greed, just pure service!

Humleretail
Sweden
About 1 month using the app
Rise.ai replied December 27, 2022

Thank you for your feedback! We're glad to know that you had a positive experience.

Should you require assistance with anything in the future, our friendly support team would be ready to help! :)

July 25, 2019

Great service with SO many great functionalities - gift cards, rewards, store accounts, bulk gift card, loyalty program. Also - it was very easy to set up.

Last but not least - people of rise are great to work with. Keep up the good work!

Highly recommend this rewards platform.

tahini-blessings
Israel
About 1 month using the app
Rise.ai replied July 25, 2019

Hey guys,

It's Mark from the Rise team. Thank you so much for this awesome review! We appreciate it.

Keep BOOMING with our WorkFlow - the first automated Loyalty, Rewards and Store Credit program ✊

January 4, 2019

This is one of the better gift card apps you can install into your shop. There are a lot of customization options and the team was very helpful with all the custom changes I needed for my site. Thanks guys!

Lace Byrd
Canada
About 1 month using the app
April 14, 2019

Seems like the best loyalty app I've used. Great app with a ton of useful functionality - loyalty, gift cards, rewards, store credit and more.

Loaded quick. launched in a few minutes. Support is great and they fixed a problem for me quickly. I am happy with them.

bakethat
United States
30 days using the app
Rise.ai replied April 14, 2019

Thank you so much for your awesome review, and thanks for recommending our app :) 🙏

January 17, 2023

O aplicativo cumpre tudo o que promete, possui interface amigável e fácil de usar. O atendimento do suporte é excelente.

Nordweg
Brazil
29 days using the app
Rise.ai replied January 31, 2023

Hi Nordweg,

Thank you so much for the positive review! We are super happy to hear you are having such a great experience with our team and app. Please let us know if there is anything else we can assist with!

June 18, 2017

Installed this app way back on one of my stores.
I'm so glad they reached out and told me about their new Gift Card feature!
Finally, a way for my clients to send out gift cards directly to recipients!

Can't believe it hasn't been done before! Way to answer a real need guys.
And adding app sell options to the Gift Card email is an amazing new touch
I'M LOVING IT!

Joyofjoys
Israel
29 days using the app
June 10, 2018

I've been bouncing around between different gift card apps, and it finally seems like I've found what I was looking for! Has so many options and the support is great!

Musictrouble
Israel
29 days using the app