Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust features including gift cards, loyalty programs, and store credit options. They appreciate its user-friendly interface, easy integration with Shopify, and customization capabilities. The app's rewards program is praised for its simplicity and effectiveness, and its ability to issue store credit instead of refunds is valued. Merchants also note an increase in sales and customer return rates. The customer service, particularly from Eddie, Pauline, and John, is frequently commended for exceptional support.

September 27, 2017

Ari was amazing during my tutorial for the app! I sent a email and within 10 minutes, we were chatting. I can't wait to upload this app for my customers!

Pardonmyfro
United States
24 days using the app
October 21, 2019

The app is very effective and works as expected. Support has been just as great and very responsive. It has generated me quite a few new customers using the workflow feature. Store credit and loyalty services are also great. It gives customers a reason to open accounts, increase cart value and come back to the store because they know that they're going to get real money in return.

Last but not least - the gift card service is awesome and adds a level of professionalism to my website.

Would highly recommend.
--

Mama India
United States
23 days using the app
Rise.ai replied November 3, 2019

Thank you for this awesome review - your success is our success 🙏

Good luck with your Store Credit and Gift Cards Program!

November 18, 2021

Has a ton of great functionality, I love the quick / fast live chat customer support as well (shoutout to John for being helpful)

West Major
United States
23 days using the app
Rise.ai replied November 21, 2021

Appreciate the review! We're glad John was helpful. Please reach out to us if there's anything else we can assist with.

Have a great day

December 13, 2019

Great addition to my store! Excited to be able to offer loyalty rewards and gift cards to to my customers.

Afronomical Ways
United States
23 days using the app
Rise.ai replied December 16, 2019

Thank you for this awesome review - your success is our success 🙏

Good luck with your Store Credit and Rewards Program.

March 7, 2023

Itay and his team have been incredibly helpful in getting us set up to issue store credit to our employees. They work with you to find or create solutions to existing or potential issues that could come up. We are very happy to be working with them.

Lost Boys Loot Shop
United States
22 days using the app
Rise.ai replied March 15, 2023

We are so glad our team was able to help you out quickly and that you are happy with our service :) It means a lot to us that you took the time to leave a review. If you ever need anything in the future, we are always here to help!

July 27, 2022

We upgraded our loyalty program with Rise.ai and love all the new features offered! Customer support has also been super helpful and responsive with any migration issues

Porch Potty USA
United States
22 days using the app
Rise.ai replied July 29, 2022

Yay! We are delighted to know that you are loving our features! Thank you!
Should you require assistance with anything in the future, please do not hesitate to reach out.

Edited November 16, 2018

What a fantastically useful app!

We love this program! It's very powerful and effective in actually getting people to come back to the store/purchase, by sending them store credit or gift cards. We also use this app for sending rewards.

We've tried other gift card programs, and of course, shopify gift cards, but are definitely happiest with giftwizard.

Amazing support too. Worth every penny.

lamemeteam
Israel
22 days using the app
September 13, 2018

Great app! I'm loving the service as well as the technology. Super simple, easy to set up, and with great plans to choose from.

We are going to use it to send our customers store credit for returns and to enable customers to send the gift cards to their friends

Also - Customer service is super helpful and very fast, which is great!

Greatest Cupcakes
United States
22 days using the app
October 25, 2017

Easy to set up, great features and very quick and helpful customer service.

Kartel Time
United Kingdom
21 days using the app
Edited August 17, 2018

If you're looking for the best Shopify gift card app - search no more. This is the best gift card service on the Shopify platform.

I moved from Magento a few days ago, and giftwizard's gift card features are much better than the gift cards that Shopify offers.

Seem to be a really good app to grow the business.Thank you!

Unitedreddevil
Israel
21 days using the app