Reviews (1,088)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing loyalty programs and automating tasks such as managing store credits and event prizing. It offers features like bulk gift card uploads and customized loyalty programs, seamlessly integrated with Shopify. The user-friendly interface and straightforward setup are appreciated, along with the responsive and effective customer support team, which significantly contributes to merchant satisfaction and transforms customer engagement strategies.
Refine
-
By rating
Great customer support. I want to say Pauline did an amazing job! she is an amazing support! I am really impressed how she handled my questions!
Excellent app!! One of the few apps that we've never had an issue with.... except when we somehow messed up the formatting on the product page. But their support team responded quickly and helped us fix the issue. If you're looking to add custom gift cards, a loyalty program, and an easy store credit option, this is your app.
Thank you so much for the positive review! We are super happy to hear you are having such a great experience with our team and app. Please let us know if there is anything else we can assist with!
Great! Customer service was awesome. Eddie would super quick and friendly. He was able to get my problem solved so fast
Thank you for your awesome review! We are glad that Eddie was able to help you out in a timely manner.
We're here if you need further assistance on anything else! :)
Very happy with the app! It truly solved our gift card issue. We are a high volume store and this works perfectly.
Thank you very much for this 5-stars review 🙏
Enjoy your Gift Card and Loyalty Program, we're always here to help.
Great, fast customer service. They responded, within one minute! Eddie solved my problem right away, and was super nice, and relatable! A pleasure to work with!
We're glad to know that you had a positive experience!
Should you require assistance with anything in the future, our friendly support team would be ready to help! :)
Would definitely recommend the Rise tool for all Gift Cards and Loyalty needs. Their ever evolving product keeps up to date with the latest trends and needs for any marketer. Most important for our team was the simple onboarding and out of the box templates that help you get up and running quickly while feeling confident in best practices for copy, design and overall strategy. The UI is clean and intuitive on the back end, but most importantly, the interactive customer experience is seamless and fun. We can't be more happy with our success management team as well - Shoutout to Dana! She's helped us with strategy, integrations, onboarding, technical support, you name it. Excited to continue utilizing this tool for future growth as well.
- Ben, BYLT Basics
Hey Ben,
Thank you for this awesome review - we really appreciate it and we are all very excited to work with BYLT Basics.
Our goal here in Rise is to help merchants like you maximize their growth potential - It's always nice when hard work is recognized 🙏
Keep up the good work with your Store Credit & Gift Card program!
Eddie was wonderful and answered my questions quickly, provided resources, and offered clear explanations. Simply wonderful.
Hi there,
Thank you for the terrific review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!
So far so good! We've used gift cards for a while and are now rolling out loyalty. Helpful customer service too!
Thank you very much for this 5-stars review 🙏
Enjoy your Gift Card and Loyalty Program, we're always here to help.
Thank you for responding quickly and for providing a friendly support! The issue we were facing was easily resolved.
Thank you for taking the time and effort to leave a review. We work hard to deliver the best service possible! 🙏
We are extremely happy with this app and the stellar service we received so far from Rise team. Initially we ran into some configuration issues when we first created our gift card program but Sam from Rise support team went above and beyond to help us. I think we'll stay as a client for a long time, thanks so much again guys!