Reviews (1,103)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing loyalty programs and automating the management of store credits and gift cards. They value its comprehensive features such as bulk uploads and balance adjustments, seamless Shopify integration, and user-friendly design. The customer support team is also praised for their responsiveness and effectiveness in resolving issues. Merchants appreciate the robust customization options that cater to various business needs.
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Really works well for us. Their customer service is amazing.
Thank you for your review! It's great to see that the Support Team was able to help you efficiently. Should you require further assistance in the future, we're here to help!
Finally a great store credit solution for Shopify stores! The installation process was smooth and fast.
Thank you so much for the review and for recommending our app :)
Keep booming with your Gift Cards and Rewards Program ✊
The Rise team never ceases to impress me. Their customer service and willingness to help is outstanding. As a growing business, it's nice to know you have a company that truly supports my business needs. Another great customer service experience. I'm so happy the Rise team worked with Facebook to get the gift card added to the platform. This will help with brand awareness. The app is easy to use and set up. I like the three options it gives customers to send as a gift. You can also give users a choice of images to select from, to add a customized touch.
Thank you for this awesome review and welcome aborad - your success is our success 🙏
Good luck with your Store Credit and Rewards Program.
Great app! Easy to set up, customize, purchase & redeem. My customers love it especially for the holidays.
Yair and his team were very responsive and super helpful to get things up for my holiday promotions. I had some technical issues and customization needs and they jumped in right away to help me out.
Rise.ai is a superior app that is backed up by an industry leading support team! You are not just a customer account to them, but a valued partner that they are truly vested in seeing succeed. Keren and the rest of the support staff have gone above and beyond to ensure we are getting the most out of their platform and that our campaigns launch without a hitch. Top notch and highly recommended!
Thank you for this awesome review - we really appreciate it and we are all very excited. We do see ourselves as a valued partner and we are truly vested in seeing your success.
Our goal here in Rise is to help merchants like you to maximize their growth potential - It's always nice when hard work is recognized 🙏
Keep up the good work with your Store Credit & Loyalty program!
The rise app is does what we need without too much drama. But their documentation less than optimal... The tech support, however, is really outstanding. My recent interaction with Junalou was typical - good, concise information that pointed to an answer and a solution.
Thank you for sharing this!
We're very happy that Pauline could assist you. Please reach out to us if anything else comes up. We'd be happy to help :)
It's a fantastic app to manage customer store credits and gift cards. It seamlessly integrates with Shopify and gives the customer the ability to view their gift card and store credit balances on the account page. The Rise team has also been extremely helpful in getting us set up and resolving any issues/questions that came up.
We have very helpful and quick help from the dev team when setting up the product. Easy setup and integration. Thanks guys!
Great customer support. I want to say Pauline did an amazing job! she is an amazing support! I am really impressed how she handled my questions!