Reviews (1,104)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing loyalty programs and automating the management of store credits and gift cards. They value its comprehensive features such as bulk uploads and balance adjustments, seamless Shopify integration, and user-friendly design. The customer support team is also praised for their responsiveness and effectiveness in resolving issues. Merchants appreciate the robust customization options that cater to various business needs.

Edited April 24, 2022

I struggled to import CSV file that complies to their format. Stay has been a great help to setup a video call and solve all the queries in order to get started. He gave me some practical tips as well. The app itself offers a better solution at an affordable price compared to other app. It is less complicated for my customers to understand. They get to see the amount instead and use the store credit when they make their purchase which I think it will increase the rate of conversion. Their email template is very useful. Overall I am very happy and I am not easy to please.

COOS COSMETICS
Netherlands
About 2 months using the app
Rise.ai replied May 3, 2022

Hi there,

Itay from the Rise.ai team here :)

We highly appreciate your review, thank you!

Don't hesitate to reach out to us with any further question that comes up.

Edited June 13, 2018

Great app! Does everything you need to provide e-gift cards to customers and send physical products as gifts with an e-greeting and more! Seamless integration, easy to set-up. Love it!

Bold 3 Org
United States
About 2 months using the app
March 3, 2020

We struggled a lot in the past to manage store credits. This application gave us a platform to manage all of this.

THE KRIPT
United States
About 2 months using the app
May 15, 2020

AWESOME customer support. Also loaded with great features and different types of reward programs. Easy to use too.

CanOutlet.com
United States
About 2 months using the app
Edited February 7, 2020

A excellent app to drive traffic to your website to increase selling conversion rate. That gives gift cards to your customers and store credit.

GLOBAL CLOTHING CULTURE
United States
About 2 months using the app
Rise.ai replied February 10, 2020

Thank you so much for this great review. We're so happy you love it 🙏

Enjoy your Gift Card and Rewards Program - you're awesome 😊

January 12, 2023

We've only used this for Gift Cards, but it works well, and the support team is super quick to reply and help out when something needs troubleshooting. I would recommend on customer support alone.

PRATIMA Skincare
United States
About 2 months using the app
Rise.ai replied January 31, 2023

Hi PRATIMA Skincare,

Thank you for this amazing feedback!

We are delighted to know that you are loving the app and that you received immediate assistance from our Support Team.

Should you need help with anything, please do not hesitate to reach out. Cheers!

December 8, 2021

We're LOVING this app so far. The opportunity to have custom branded graphics, for customers to be able to send, schedule, or print gift cards, and for us to finally be able to run BOGO promotions on multiple tiers of gift cards is great. Not to mention their customer support chat peeps are SO NICE and helpful. 10/10 worth giving this app a go!

INK+ALLOY
United States
About 2 months using the app
Rise.ai replied March 29, 2022

Hi there,

Thank you for the terrific review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!

July 29, 2020

Good quality app. Good customer service experience. A lot of features and easy to use. The self-design work flow makes every thing efficient and convenient. Keep going!

666 CY Int'l Trading
United States
About 2 months using the app
January 13, 2020

Nadav is the king of customer service! Easy to install app and easy to use. If you have any issues, they respond quickly.

Kyi Kyi
Canada
About 2 months using the app
Rise.ai replied January 16, 2020

Thank you for your review. Our support team is always here to help you ✨

Hope to see you soon with our Store Credit and Rewards Program.

April 6, 2020

The best Gift Card available! Most extensive and flexible features, excellent customer service. Highly recommended!

BeerBazaar
Israel
About 2 months using the app