Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust features including gift cards, loyalty programs, and store credit options. They appreciate its user-friendly interface, easy integration with Shopify, and customization capabilities. The app's rewards program is praised for its simplicity and effectiveness, and its ability to issue store credit instead of refunds is valued. Merchants also note an increase in sales and customer return rates. The customer service, particularly from Eddie, Pauline, and John, is frequently commended for exceptional support.

Edited July 14, 2016

Over 40% of the purchases on mermaidpillowco.com are as gifts. This app is an absolute a perfect fit for us!

Mermaid Pillow Co
United States
17 days using the app
November 9, 2018

We needed to generate 1,000 gift card codes to see if they'll sell this holiday season.

After a lot of research, GiftWizard is the only app that can do it.

It worked perfectly.

It generated the 1,000 gift card codes without any errors and allowed me to download them in a handy CSV file to send to our gift card printing company.

And GiftWizard's customer service is great, too. They're very helpful and treat you right.

One Healthy Nation
United States
16 days using the app
April 1, 2020

So easy to install and customize! We have been waiting for an app like this. I can't wait to use it. I will post a new review once we have had a few gift card sales to prove its utility.

Beyond the Barre
United States
16 days using the app
Rise.ai replied April 2, 2020

Thank you for your review. Our support team is always here to help you ✨

Good luck with your Store Credit and Rewards Program.

November 18, 2022

Chose this app for its flexibility in sending gift cards to recipients directly on a specific day. So far, everything is working well. Customer support has been excellent.

Burley
United States
16 days using the app
Rise.ai replied November 30, 2022

Hi Burley,

Thank you for the review. We're glad to hear that you're satisfied with the support received! In case you'd need help, we're always here to help! Cheers!

Edited May 3, 2017

Loved the concept!
Letting recipients get store credit for unwanted gifts will definitely make their life easier and stop me from having to deal with returns!
They just told me I can also upload my own greeting cards, joy!

Feelgood Usaland
Israel
15 days using the app
November 20, 2019

great app easy to use - fingers crossed it does the trick!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
very easy to install

Mush! Australia
Australia
15 days using the app
Rise.ai replied November 28, 2019

Thank you for this awesome review - your success is our success 🙏

Good luck with your Store Credit and Gift Cards Program!

August 11, 2022

Eddie was a great help with both my questions and my colleagues this morning. Very appreciative of the service.

Performance Vet Supply
United States
15 days using the app
Rise.ai replied August 12, 2022

Thank you for your review! It's great to hear Eddie was able to help you out in a timely manner.

We're here if you need further assistance with anything else!

Edited November 25, 2020

We are very impressed with the nuisances with this app, it is very very clever and it really does tick the gift card and store credit. The customer service is outstanding and they took on our custom suggestions and will put them into action! Their rewards program is a bit weaker than their gift cards functionality. We are undecided about the cash back rewards vs other points based rewards, this is a drawback. Not being able to make the customers 'save' and 'build' their rewards is something I think may be a drawback. All in all worth the money though.

Peppermayo
Australia
14 days using the app
Rise.ai replied November 27, 2020

Thank you very much for this 5-stars review and for the important feedback 🙏

Enjoy your Gift Card and Loyalty Program, we're always here to help.

December 1, 2019

Just got it, we'll see, pricing is a bit on the high side for other plans. But I am willing to give it a shot!

Cool Mom Sprinkles
United States
14 days using the app
Rise.ai replied December 3, 2019

Thank you for this positive review - we appreciate it!

Regarding pricing - our average ROI is higher than *3. Let us know if this is not the case and we'll take care of that, as our main goal is to help merchants like you to maximize their growth potential 🙏

Keep up the good work with your Store Credit and Rewards Program!

Edited September 12, 2019

tout se passe bien agreable bonne application j'attends de voir la suite je l'apprécie et je pense que la suite sera extra vaut 5 étoiles merci à vous

cosmeshopingbio
France
14 days using the app
Rise.ai replied September 14, 2019

Thank you for this awesome review - your success is our success 🙏

Good luck with your new Store Credit and Rewards Program!