Reviews (1,104)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing loyalty programs and automating the management of store credits and gift cards. They value its comprehensive features such as bulk uploads and balance adjustments, seamless Shopify integration, and user-friendly design. The customer support team is also praised for their responsiveness and effectiveness in resolving issues. Merchants appreciate the robust customization options that cater to various business needs.

April 2, 2020

We've been using Rise for our Shopify POS customers, and now that we've launched our e-com store, too, we've added the widget there to promote earning rewards across all our channels. The folks at Rise are always quick to help out with technical issues and we can't wait to see the results.

Lake Pro Tackle
United States
2 months using the app
January 10, 2016

Great app! Supportive and helpful staff to set the app up and whenever I had a question

Top Shelf Lacquer
United States
2 months using the app
June 20, 2019

This app works as promised and offers a Store Credit solution. The support we received was quick, friendly and super efficient.

Grace and Lace Wholesale
United States
2 months using the app
Rise.ai replied June 26, 2019

Thank you for this positive review - we appreciate it! Our goal is to help merchants like you to maximize their growth potential - It's always nice when hard work is recognized 🙏

Good luck with your Store Credit and Rewards Program!

Edited January 21, 2020

It took me last than 1 hour to enable Gift Cards in my store - it was a big deal for me!

Then, I've discovered that I could also issue store credits when I try to incentivize people to buy or when I have a refund request.

And then I've learned that I could actually automate emails and use the same app for the abandoned cart recovery.

I'm killing it now thanks to this app!

BrainRich Kids
United States
2 months using the app
Rise.ai replied January 22, 2020

Thank you for this awesome review and welcome aborad - your success is our success 🙏

Good luck with your Store Credit and Rewards Program.

December 6, 2017

The features and process of this app could be made more clear / explicit, but after a few back and forth communications with Ari (and Mark), who were both helpful and easy to reach, I find it to be very good and easy to use. Strongly recommend!

Funraise
United States
2 months using the app
April 13, 2020

Incredible customer service. Running CartHook for checkouts and Rise was able to migrate my native Shopify gift cards in a matter of hours during the weekend - great tech, even better CX team.

Big shoutout to Hila for helping us get set up correctly.

Buff City Soap Supply, LLC
United States
2 months using the app
Rise.ai replied April 17, 2020

Thank you for your great review. You are also incredible ✨

Good luck with your Store Credit Rewards Program.

December 31, 2019

This app is really great - such a straightforward platform to use with tons of functionality.

So far all the services inside this app - store credit, loyalty rewards, gift cards, bulk - work seamless and easy to configure. One thing that we're still missing - no credit reminders email but they say it will go live soon. We'll wait and see.

The team is also great and very responsive.

Totally worth the investment!

Shine-C
United States
2 months using the app
Rise.ai replied January 16, 2020

Thank you for this awesome review - your success is our success 🙏

We are so happy you love our Store Credit and Rewards Program.

October 20, 2018

Used the app to add more than 1500 gift cards - and it went smooth! Support was also kind and fast - this app will serve you well.

Játéksziget.hu
Hungary
2 months using the app
Edited November 16, 2018

What a great app! It does everything we need it to!

Highly recommend it! Was recommended this app by a friend who was using it on his store. Very easy to set up and the guys at GiftWizard were quick with the help (thanks Ari and Ethan).

I set up the automated emails to send gift cards for big spenders and that has generated a couple of sales straight away.

All great so far!

superwonderbat
Israel
2 months using the app
January 14, 2021

Great way to send gift cards, that's a competitive advantage for sure! Very friendly and fast support, easy to integrate and translate the widgets. Now looking forward to increasing repeat customer purchases.

Stabil Posture
Sweden
2 months using the app