Reviews (1,090)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing loyalty programs and automating tasks such as managing store credits and event prizing. It offers features like bulk gift card uploads and customized loyalty programs, seamlessly integrated with Shopify. The user-friendly interface and straightforward setup are appreciated, along with the responsive and effective customer support team, which significantly contributes to merchant satisfaction and transforms customer engagement strategies.

October 24, 2022

Great functionality for the price, and very helpful customer service! Rise was a perfect replacement for our old loyalty app.

rikumo
United States
27 days using the app
Rise.ai replied November 7, 2022

Hi Rikumo! Thanks so much for taking the time to leave this review—we really appreciate it 💖

December 11, 2019

Rise is one of the few companies, aside from Shopify, that deliver unmatched customer service. I was up and running in literally 10 minutes. You guys are great!

RazorGuard
United States
27 days using the app
February 25, 2016

Very cool app.
Easy to use and very proactive customer support

Exotic Woman
India
27 days using the app
November 27, 2020

Seems like the best in breed for referral and loyalty programs based on our test run with it versus various competitors who we shall not name. They also jumped in and gave us personal tech suppport right in the middle of Black Friday, which was way above and beyond what I was expecting.

FCTRY
United States
26 days using the app
Edited November 30, 2018

Customer service is off the charts good. We had an issue (due to our own mistake) and they fixed it right away. More than that, the app is amazing and we have done massive gift card business in just the first week! Don't hesitate. Use this app!!! Your customers will love it. Ultimate Game Table

Table of Ultimate Gaming
United States
26 days using the app
May 23, 2020

We are just getting started with Rise and understanding its full potential for our business, the quick response and support from the team is exceptional so far :)

Maui Kuʻia Estate Chocolate
United States
26 days using the app
Rise.ai replied May 26, 2020

Thank you for your 5-stars review. Our support team is always here to help ✨

Good luck with your Store Credit and Rewards Program.

September 7, 2016

We love working with Giftwizard! Although we've ran into quite a few bugs throughout our time with them, they are ALWAYS quick to respond and ALWAYS looking for ways to improve. A good percentage of our consumers are gifting, so it is very important to our brand that the gifting process is as easy and user friendly as possible. Giftwizard is definitely making moves in the right direction.

Enrou
United States
Over 1 year using the app
April 23, 2020

The developers at Rise are very helpful, it's a great app, and they really want to work with you. So thoroughly recommend it, and if you need help or some customisation talk to them because they are really willing to try to help.

Kahuku Natural
New Zealand
25 days using the app
Rise.ai replied April 28, 2020

Thank you so much for this great review. We all really appreciate it 🙌

Edited May 8, 2020

I'm just starting with this app and so far so good. it is easy to install, it looks great and the support was quick and efficient. Thank you.
I have been using the app for a few weeks now and it is perfect for my need.

Blue Boheme
United States
24 days using the app
Rise.ai replied April 17, 2020

Thank you so much for this great review - you're truly awesome 😊

December 10, 2017

You must get this app for your store! Looks absolutely professional on my site. Simply amazing support by Ari. He goes above and beyond to ensure your are satisfied with their service. Had a bit of confusion at first, but Ari immediately resolved the issue.
Thanks for such a wonderful app and fantastic customer service.
You rock Ari! Keep up the great work.

Back Porch Talkin Country Exchange
United States
24 days using the app