Rise.ai: Gift Cards & Loyalty

I had sent in a 1 star review because they had charged my card a huge overcharge fee. I am amending that review now because Rise made things right and fixed the situation, giving me a plan that works with my business though is not an advertised plan. I did not understand that Rise takes a cut of EVERY order that comes through your Shopify, regardless if it is through your online store or your POS system in your brick and mortar stores. We are a coffee shop so as you can guess we have thousands of orders come through a month. Giving Rise a cut of every drink we make in our cafes would not be sustainable. If you are food and bev store like us or have a store with many small transactions a month I suggest you talk to Rise directly on a plan that would fit.

Great support! Good looking app!

Ari and the team have been brilliant at helping me get this set up as I needed some customisation for the app to work with product that I sell. So far it is working well, really easy to use their app and looks great on the website.

Easy to use, and very helpful.
My store getting more orders since I add it to my store.
Very fast and friendly customer service.

We are using this app for brick and mortar and online - rewards, gift cards and store credit. The online functionality on Shopify with gift cards is much improved now that we are using Rise. After one support call - (Ari assisted me) I am very impressed! Thank you for the help and for the great app.

Rise.ai has been wonderful for us. Imported all our gift cards in a matter of a few hours, when compared to the alternative it has literally saved me days worth of work. Thank you guys!

It's a fantastic app. Super easy to use. All the functionality I was looking for. I did have a slight issue with implementation on our site, but received brilliant support to resolve the issues. Highly recommended.

Superb app. Your store is missing out if you don't have it. Thank you GiftWizard!!

On my hunt for the right loyalty and gift card program, there were two key things I was looking for:
1. Simple customer interface 2. Simple business set up
‘Simple’ it certainly is, yet Rise is also sophisticated. You can completely customize how, when, and why you reward your customers, you can send reminders for unused credit, you can activate a referrals program, and you can also issue a credit instead of refunds. The results? So far, they’ve been great! The loyalty perks I’ve set up are so good that it makes me want to buy my own products!
The video tutorials and customer support team have also been helpful. Highly recommend.

Ari offers an incredible support and he is the reason why we chose gift wizard. We needed a feature which would allow us to add our own pictures and they made it possible within 5 days. Furthermore, our free trial was about to end and the feature we requested was not ready yet. They extended our free trial and after two days the feature was there. On top of this they even allowed us to enter a pre-defined message as a template for users who struggle to write something when they want to send a gift.

The feature itself is close to being perfect. I have offered some suggestions that would further improve Gift Wizard. They told me they will be working on them.

If you need a gift plugin look now further than Gift Wizard. Thanks Ari once again.