Reviews (1,105)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing loyalty programs and automating the management of store credits and gift cards. They value its comprehensive features such as bulk uploads and balance adjustments, seamless Shopify integration, and user-friendly design. The customer support team is also praised for their responsiveness and effectiveness in resolving issues. Merchants appreciate the robust customization options that cater to various business needs.

November 2, 2020

An exceptional app that does exactly what we needed - a true customizable gift card experience that allows greetings for multiple occasions/sentiments, easily shared on SM. The ability to create store credits (say goodbye to Shopify codes), and a robust Loyalty program is icing on the cake. great customer service as well.

HuggleHounds
United States
6 days using the app
Rise.ai replied November 2, 2020

Thank you so much for this wonderful review. We're so happy you like Rise.ai 🙏

Enjoy your Gift Card and Loyalty Program - you're awesome 😊

December 12, 2018

Mark and Ari are very helpful and prompt in responding and answering in every question I asked them. - Dearly

X3 Workshops
United States
6 months using the app
March 7, 2018

Ari was super helpful in getting us setup with GiftWizard. This app does even more than Shopify's built-in gift card solution, and at a fraction of the price!

Knitpic
United States
6 months using the app
October 28, 2022

Rise.ai's customer service team has gone above and beyond to help with any and all of our questions. They are very quick to respond and we are very impressed with Rise's products and services so far!

Outstanding in the Field
United States
5 days using the app
Rise.ai replied November 7, 2022

Hi Outstanding in the Field, thank you so much for leaving us this 5-star review.😊 We are so happy to hear that you liked the experience with our Support Team, we always do our best to give customers the best experience. Have a great day!

December 4, 2017

I am not technical at all and was having trouble getting things set up properly. Pretty much all of it was user error on my part. Ari spent all morning working with me and answering my questions and helping me edit things with lots of patience. If you want a gift card app with great customer service, this is the one.

Wild Roaming
United States
6 months using the app
Edited January 3, 2020

i love this app! it is very easy to use and easy to sell! I dont know if there is anything similar out there

Amazinfl
France
5 days using the app
July 3, 2016

I really like this app. The customer support is very quick! Thanks!

Graham And Rollins Va
United States
6 months using the app
January 20, 2020

Excellent service. Had a fantastic call with Roy . They have so many offerings and very professional. Fast response

Sunshine Style TV
United States
5 days using the app
September 14, 2019

I've used a number of loyalty program before. Rise is by far the best.
It helps me a lot with my rewards and gift card program. It is easy to use, user freindly, offers tons of feautres and integrates perfectly with Shopify.

The only thing I'm not crazy about is that it isn't white labeled for starters (they have Rise branding). But all the other tools are great and customer service is awesome.

Highly recommended. Thanks.

thosewhocare
United States
5 days using the app
Rise.ai replied September 14, 2019

Thank you for this great review. We're so happy you love it!

We help merchants to build an enhanced Gift Card & Store Credit program on every Shopify plan - even Shopify Basic.

Enjoy your Gift Card and Rewards Program - you're awesome 😊

May 19, 2020

Usefull and innovative app that lets you reward customers that integrates all rewards onto a gift-card platform. Helpful with integration as well!

Aux Vivres - Épicerie Directe
Canada
5 days using the app