Reviews (1,090)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing loyalty programs and automating tasks such as managing store credits and event prizing. It offers features like bulk gift card uploads and customized loyalty programs, seamlessly integrated with Shopify. The user-friendly interface and straightforward setup are appreciated, along with the responsive and effective customer support team, which significantly contributes to merchant satisfaction and transforms customer engagement strategies.

Edited March 11, 2020

This is a very well rewards + store credit platform.

I have tried a few loyalty apps that simply were not up to scratch. This app is effective, simple to set up, you can do affiliate marketing and referral marketing and simple for the customer to use.

Rise really helped me a lot. Thank you!

Mamaba Gamba
United States
11 days using the app
Edited January 15, 2019

its a really cool app to refund to my customers or to pay off for a contest or a birthday gift!! i would difently change the cash out so when my customers get their refund they should get there money right away.

818Sales
United States
11 days using the app
February 24, 2023

Absolutely amazing app with lot of possibilities what an online store need to increase the orders and the customer base. Professional looking and very fast support. Worth it!

SAMBIRANO GOLD - KAKAÓBAB, KAKAÓVAJ, 100% CSOKOLÁDÉ WEBÁRUHÁZ
Hungary
11 days using the app
Rise.ai replied March 15, 2023

Yay! We're delighted to know that you are loving our features! Thank you!
Should you require assistance with anything in the future, please do not hesitate to reach out.

June 23, 2019

Love this app! It is so easy to use, I stay connected to my customers and I can provide them a great customer experience. It helped me set my rewards program in no-time!

Must-have to anyone who wants to automate his store.

WhySoSeriuos
Israel
10 days using the app
Rise.ai replied June 24, 2019

Thank you for this positive review! We appreciate it!

Good luck with your Store Credit and Rewards Program!

December 8, 2020

I downloaded this app for e-gift cards this holiday season. I had several questions prior to launching, and each time they were so helpful and able to walk me through each step!

Pumpkin Creek Ranch
United States
10 days using the app
November 2, 2022

The app works like a charm and integrates easily with the theme along with excellent support team (John)

Kai Gourmet
United States
10 days using the app
Rise.ai replied November 7, 2022

Hi Kai Gourmet, thank you so much for your kind review and support! We are thrilled to know that you are happy with our app. Have a nice day! 😊

November 27, 2021

The staff support during my migration process has been nothing less than spectacular. I've had four different reps step in when the one I was working with was out, and everyone was on top of my account and ready to help, even before I was a paying subscriber! Itay was the final rep who performed my migration from Square to Shopify, and he went over and above to help me understand the process, and what benefits we could expect from using Rise.ai Gift Cards and Loyalty Programs. Highly recommended! Honestly, their features are so rich that it's even more complex than my company needs at this time, but I feel we will grow into using all features offered, in tandem with our awesome new Shopify site. Shopify has come a long way with app integration, and it truly is like an all-in-one, seamless experience, without feeling like many moving parts.

Park Avenue Wines
United States
10 days using the app
Rise.ai replied November 29, 2021

Thank you for this wonderful review. We work hard to ensure the best customer experience for all merchants, even for those who are enquiring or have not yet subscribed.

We understand that migrating from one platform to another can be a stressful experience for businesses, and we thank you for describing your experience with Rise as "spectacular".

Additionally, appreciate you making note of the broad spectrum of "rich" features we offer.

If you have any further questions, please let us know. All the best with transitioning to Shopify!

June 2, 2023

Great customer service answered all my questions quickly. The agent was Eddie. So far RISE is very helpful for me because I need to issue store credit to past customers and this is a wonderful option instead of refunds.

Evolving ButterFly
United States
10 days using the app
Rise.ai replied June 21, 2023

Thanks for your feedback! It gives us much pleasure to know that we were able to provide you with the assistance you need. Our support team is always available to assist you if you need help! Cheers :)

Edited September 2, 2020

Really good app. I switched from a point-based loyalty program and this store credit program works much better for my customers since it's easy to understand. Support has been phenomenal as they were able to answer all of my questions as I was learning about the back-end stuff.

Ma Pies
Canada
10 days using the app
January 18, 2024

Love Rise and all of the features it offers even on the basic plan. We just started using it on our new launch and its super easy to integrate and offers tons of customization to fit our brand.

BAM Good Bricks
United States
9 days using the app
Rise.ai replied February 20, 2024

Hi there,

Glad to hear that our app has helped you in your business. Thank you so much for your glowing review!