Reviews (1,104)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing loyalty programs and automating the management of store credits and gift cards. They value its comprehensive features such as bulk uploads and balance adjustments, seamless Shopify integration, and user-friendly design. The customer support team is also praised for their responsiveness and effectiveness in resolving issues. Merchants appreciate the robust customization options that cater to various business needs.

October 21, 2019

I easily set up my Gift Card page, and the customer support was fast and helped me a lot in customizing the app just as I wished it to look like.

Now I'm off to build my rewards program!

Thank you guys!

Pick a Pickle
United States
18 days using the app
Rise.ai replied November 3, 2019

Thank you for the review and for recommending our app :)
Good luck with your Gift Cards and Rewards Program ✊

October 14, 2021

it's amazing!!! the online help center is awesome. the representative is very nice and patient to help me to solve the problems!!!

Fangyan
United States
17 days using the app
Rise.ai replied October 20, 2021

What a review! We're blushing - thank you!

April 10, 2018

I had many questions about the app, and detailed specifications about what I wanted it to do. Ari at GiftWizard was amazing and got me through the whole process. Thank you!

Wellbeingspa
United States
17 days using the app
Edited July 1, 2020

Good personal help from Sam with the bulk uploads and with Nadav for the customizations! Rise doesn't have a bulk upload button for store credit, they do have a bulk upload button for gift cards. Note: They charge a fee of $0,20 per store credit update above 250 store credit uploads per month. They are working on improving their API.

Pieter Pot
Netherlands
About 1 year using the app
July 24, 2019

This app is really good for building an effective gift card and rewards program. Reasonably priced and great ROI

The support for this app is fantastic! I highly recommend this app big time.

vegtebales-are-good
Israel
17 days using the app
Rise.ai replied July 25, 2019

Thank you for this awesome review.

Our goal is to help merchants like you to maximize their growth potential - It's always nice when hard work is recognized 🙏

May 13, 2020

This app has made a huge difference for us! We were able to import all (many thousands) of our existing in-store gift cards into Shopify with zero trouble. Really impressive. Support has also been excellent. Customers have appreciated the vast improvement to both the purchasing and using of gift cards and store credit on our site. It's not a cheap app, sure, but it's worth every penny.

Twisted
United States
17 days using the app
September 8, 2022

Great customer service, directed me to my issue immediately and was very informative and quick with response's.

Hampers & Co
Ireland
About 1 year using the app
Rise.ai replied September 8, 2022

Thank you for the amazing review and for acknowledging our Support Team's efficient customer service!
Your feedback is very much appreciated!

Edited July 14, 2016

Over 40% of the purchases on mermaidpillowco.com are as gifts. This app is an absolute a perfect fit for us!

Mermaid Pillow Co
United States
17 days using the app
November 9, 2018

We needed to generate 1,000 gift card codes to see if they'll sell this holiday season.

After a lot of research, GiftWizard is the only app that can do it.

It worked perfectly.

It generated the 1,000 gift card codes without any errors and allowed me to download them in a handy CSV file to send to our gift card printing company.

And GiftWizard's customer service is great, too. They're very helpful and treat you right.

One Healthy Nation
United States
16 days using the app
Edited March 7, 2016

I opted for the Free introductory level. Maybe make it a bit clearer that tech support is needed for this app to function and give an indication of when to expect contact to avoid customer frustration. That said, once contact was made (Shavlev in my case) everything went smoothly and he helped me quickly and answered my questions and any issues promptly. I've not launched any specific ads to test the success of the app but everything went well during the tests I ran. I have no doubt any lack of success will be more down to me not targeting and driving the right traffic than the functionality of this great little app!

Ocean View Woodworking
Canada
About 1 year using the app