Reviews (1,090)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing loyalty programs and automating tasks such as managing store credits and event prizing. It offers features like bulk gift card uploads and customized loyalty programs, seamlessly integrated with Shopify. The user-friendly interface and straightforward setup are appreciated, along with the responsive and effective customer support team, which significantly contributes to merchant satisfaction and transforms customer engagement strategies.

Edited May 31, 2018

Great stuff looking forward for more features to come. Keep up the good work! Just some minor flaws but still a great app. It was very easy to use and it is very user-friendly.

Gadisalom89
Israel
8 days using the app
November 23, 2020

Absolutely brilliant app for both gift card retail sales and loyalty rewards program. Capacity to easily customise and set easy workflows for automated rewards. The support I have received via online chat and email has been AMAZING!!!! I am so confident with this app knowing help is an email away if I need it. Great widget for the front end site, allowing customers to see their balance and obtain their discount codes very easily. Highly recommend if you want a flexible loyalty program that is easily rule based.

Halka B. Organics
Australia
8 days using the app
Rise.ai replied November 27, 2020

Thank you for this awesome review - we really appreciate it!

Our goal here in Rise is to help merchants like you to maximize their growth potential - It's always nice when hard work is recognized 🙏

Keep up the good work with your Store Credit & Loyalty program!

May 31, 2021

Great customer service!Nice product,like it! I will recommend it for my friends,let's try it!
good,good,lol

Z Pellet Grills
China
7 days using the app
March 29, 2018

Absolutely essential for stores that want a strong gift card program.

We're still in the process of migrating to Shopify and weren't satisfied with the basic gift card system.

I'm very impressed with this service - great management dashboard and upgraded gift card capabilities.

Shokos
Israel
7 days using the app
January 14, 2019

So far, I really love this app! It has easy setup, tons of free options and plenty of room to grow! I want to use this app to provide automatic cash incentives to my customers.

The plans are priced fair. Little effort on our end and great email templates and plans.

I think they could improve with more cashback options, but my overall experience using the app so far is really good.

Yakisuba
Israel
7 days using the app
December 19, 2017

Got it installed and live in 1.5 hours. Art was extremely helpful and responsive!

Subshots
United States
7 days using the app
July 1, 2019

So far so good. It is a great app with lots of unique features. We decided to use this app instead of point based loyalty apps. Easy to use, too and very friendly and prompt customer support.

Manuka Honey of NZ
New Zealand
7 days using the app
Rise.ai replied July 4, 2019

Thank you for this great review 🙏

Good luck with your new Store Credit and Rewards Program - enjoy!

March 5, 2023

Great experience for install and use this app for our e-commerce business as a coffee roaster. The customer service is very helpful to get instantly guidance.

SUNDAY MORNING COFFEE COMPANY
United States
7 days using the app
Rise.ai replied March 15, 2023

Hello!

Thank you for the amazing review and for acknowledging our Support Team's efficient customer service!

Your feedback is very much appreciated! :)

September 21, 2023

Awesome app! So many possibilities here, day two and I'm already obsessed. The team are also very responsive and helpful. Highly recommend!

Pleasant State
Australia
7 days using the app
Rise.ai replied September 25, 2023

Thank you for the terrific review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!

January 18, 2022

This app is awesome! It has a great interface and setup is easy. All my questions were answered promptly by Pauline and I highly recommend using this app.

Allen Designs Studio
United States
7 days using the app
Rise.ai replied January 23, 2022

Hi there,

Thank you for the wonderful review! We're happy that Pauline could help, and if you need any further assistance, please reach out to our team :)