Reviews (1,104)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing loyalty programs and automating the management of store credits and gift cards. They value its comprehensive features such as bulk uploads and balance adjustments, seamless Shopify integration, and user-friendly design. The customer support team is also praised for their responsiveness and effectiveness in resolving issues. Merchants appreciate the robust customization options that cater to various business needs.

August 8, 2022

Wonderful Customer Support . Just starting out with the app. Pauline was very helpful! Excited to see how it goes

Palm Tree Island
United States
12 months using the app
Rise.ai replied August 12, 2022

Thank you for your feedback! We are excited to see you grow with Rise and please know that we are always here to help so don't hesitate to reach out!

December 1, 2019

Just got it, we'll see, pricing is a bit on the high side for other plans. But I am willing to give it a shot!

Cool Mom Sprinkles
United States
14 days using the app
Rise.ai replied December 3, 2019

Thank you for this positive review - we appreciate it!

Regarding pricing - our average ROI is higher than *3. Let us know if this is not the case and we'll take care of that, as our main goal is to help merchants like you to maximize their growth potential 🙏

Keep up the good work with your Store Credit and Rewards Program!

Edited September 12, 2019

tout se passe bien agreable bonne application j'attends de voir la suite je l'apprécie et je pense que la suite sera extra vaut 5 étoiles merci à vous

cosmeshopingbio
France
14 days using the app
Rise.ai replied September 14, 2019

Thank you for this awesome review - your success is our success 🙏

Good luck with your new Store Credit and Rewards Program!

September 14, 2019

Can't say enough great things about Rise! With time we are using more and more of the services they offer, both to improve the experience of rewards and loyalty and to drive extra gift card sales.

We have had the greatest support from the Rise team. The have been there every step of the way. Thanks!

Highly recommended!

the-man-with-the-pods
Israel
14 days using the app
Rise.ai replied September 14, 2019

Thank you for this positive review - we appreciate it! Our goal is to help merchants like you to maximize their growth potential - It's always nice when hard work is recognized 🙏

Keep up the good work with your Store Credit and Rewards Program!

February 18, 2021

We started with Rise when they only offered the Gift Card functionality. Over time this app has evolved into an even more powerful tool for loyalty, store-credit, and even automated promos using gift cards for future purchase. An important part of our marketing and retention mix.

Boody Canada
Canada
14 days using the app
March 15, 2017

5 stars!
Great customer support. They were extremely responsive and answered every question I had.
Their new feature, allowing gift recipients to talk about their gifts on social networks sounds incredible!

Nutzworld
United States
14 days using the app
January 2, 2024

We use rise to manage our employee store. I really like that we can adjust balances of existing loyalty cards and gift cards. Their customer service is very helpful, kind and careful. I was helped by John today and Eddie quite a few times in the past. Great service. -- There are a couple of features that I'd like to see built in such as an easy way to export all existing Loyalty Card Codes (I had to do this manually) and I'd like more control over the Rise Loyalty button for users who aren't logged in.

ShopFactors (Canada)
Canada
11 months using the app
Rise.ai replied February 20, 2024

Thank you for your feedback! We are delighted to know that you've had a great experience with both our app and with our Customer Support team.
Hit us up should you need further help with anything. :)

Edited July 1, 2020

A good loyalty program that we use extensively with our customer base. For my business, Rise.ai is a great tool to increase AOV and encourage re-purchase. Thanks for a great product!

Pandas stuff
Netherlands
14 days using the app
Rise.ai replied July 4, 2020

Thank you so much for this great review.

We all really appreciate it 🙌

June 3, 2018

Great app, you won't be disappointed. Delivers what it says, and really easy to use. Love it!

Bestbusinessoppotunity
Israel
14 days using the app
February 24, 2020

We tried several Loyality-Apps and Rise ist by far the best out there. Support is fast and very helpful.

Berserker Coffee Company
Germany
13 days using the app
Rise.ai replied February 24, 2020

Thank you for your great review. You are also the best ✨

Good luck with your Store Credit Rewards Program.