Reviews (1,090)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing loyalty programs and automating tasks such as managing store credits and event prizing. It offers features like bulk gift card uploads and customized loyalty programs, seamlessly integrated with Shopify. The user-friendly interface and straightforward setup are appreciated, along with the responsive and effective customer support team, which significantly contributes to merchant satisfaction and transforms customer engagement strategies.

Edited November 19, 2022

The customer service with this app is AWESOME!! Pauline and John were super helpful and very efficient with answering my questions and helping me with tips for my gift cards! I highly recommend this app!

REDFOX Active
United States
6 days using the app
Rise.ai replied November 16, 2022

Hi REDFOX Active,

We are all so happy that our support service, especially Pauline's, can make you feel satisfied! Your trust motivates us to keep on developing the app and providing better services to our customers.

If you have any further questions, please feel free to reach out. We are always ready to support you!

Edited June 6, 2017

Tested this app in order to see if it would be right for my company. Great Features, and customer service is excellent. I highly recommend this app for any Shopify store.

Testforgiftwizard1
United States
6 days using the app
July 2, 2020

After +1 year looking for a loyalty app that rewards customers via gift cards and not coupons I finally found it!
Service is great too.

Desplastifícate
Mexico
6 days using the app
Rise.ai replied July 4, 2020

Thank you so much for this great review. We're so happy you like Rise.ai 🙏

Enjoy your Gift Card and Loyalty Program - you're awesome 😊

June 10, 2020

This is my second review after Hila kindly help and answer all my relentless emails I mainly chose this app due to its feature of giving out gift card to customers in terms of virtual Loyal Card. Giving out gift card is great because now my customers can put in any additional discount code. I can run any promotion and now customers dont have to choose between using the promotion discount code or Loyal card. and thanks again for the awesome support!

SELLECTION
Malaysia
6 days using the app
Rise.ai replied June 12, 2020

Thank you for your 5-stars review. Our support team is always here to help ✨

Good luck with your Store Credit and Rewards Program.

November 27, 2021

Great App with multiple options and very responsive and helpful stuff support!Great customer service overall.

beautycollection.gr
Greece
6 days using the app
Rise.ai replied November 29, 2021

Hi there :) Thank you for the review. We are so pleased to hear you had a great customer experience. If you need any further assistance with setting up the features and all the options we offer, please let us know.

November 2, 2020

An exceptional app that does exactly what we needed - a true customizable gift card experience that allows greetings for multiple occasions/sentiments, easily shared on SM. The ability to create store credits (say goodbye to Shopify codes), and a robust Loyalty program is icing on the cake. great customer service as well.

HuggleHounds
United States
6 days using the app
Rise.ai replied November 2, 2020

Thank you so much for this wonderful review. We're so happy you like Rise.ai 🙏

Enjoy your Gift Card and Loyalty Program - you're awesome 😊

Edited January 3, 2020

i love this app! it is very easy to use and easy to sell! I dont know if there is anything similar out there

Amazinfl
France
5 days using the app
January 20, 2020

Excellent service. Had a fantastic call with Roy . They have so many offerings and very professional. Fast response

Sunshine Style TV
United States
5 days using the app
September 14, 2019

I've used a number of loyalty program before. Rise is by far the best.
It helps me a lot with my rewards and gift card program. It is easy to use, user freindly, offers tons of feautres and integrates perfectly with Shopify.

The only thing I'm not crazy about is that it isn't white labeled for starters (they have Rise branding). But all the other tools are great and customer service is awesome.

Highly recommended. Thanks.

thosewhocare
United States
5 days using the app
Rise.ai replied September 14, 2019

Thank you for this great review. We're so happy you love it!

We help merchants to build an enhanced Gift Card & Store Credit program on every Shopify plan - even Shopify Basic.

Enjoy your Gift Card and Rewards Program - you're awesome 😊

May 19, 2020

Usefull and innovative app that lets you reward customers that integrates all rewards onto a gift-card platform. Helpful with integration as well!

Aux Vivres - Épicerie Directe
Canada
5 days using the app