Reviews (1,090)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing loyalty programs and automating tasks such as managing store credits and event prizing. It offers features like bulk gift card uploads and customized loyalty programs, seamlessly integrated with Shopify. The user-friendly interface and straightforward setup are appreciated, along with the responsive and effective customer support team, which significantly contributes to merchant satisfaction and transforms customer engagement strategies.

February 8, 2018

My name is Justin and I'm a theme developer.

I've spent a lot of time on researching for the right gift card solution. I think GiftWizard is by far the best one on the app store.

I should probably start with the fact that the user interface of the dashboard is not good enough and they need to improve this part (Mark from their team said it is going to happen soon).

Having said that, it's not just REALLY good for sales, but also for marketing - their tools allow you to send gift cards to customers and help you to bring them back to the store. It helped my clients to ramp up their gift card program.

Eladalead
Israel
5 days using the app
June 10, 2021

This app allowed us to upload our existing gift cards, super useful! Plus their customer service is great.

La Maison Lavande
Canada
5 days using the app
Edited February 6, 2022

I had a couple of questions shortly after installing the app and received prompt response and resolution. I've had the app a few days, but so far am very pleased. Italy was very helpful.

Up Higher Apparel
United States
5 days using the app
Rise.ai replied March 29, 2022

Hi there,

Thank you for the great review and for acknowledging our Customer Support's prompt responses!

We're here if you need further assistance on anything else! :)

December 8, 2020

The onboarding process is incredibly designed. This seems to be a very impressive software. Support is helpful as well!

Fidget Widgets
United States
5 days using the app
Rise.ai replied December 8, 2020

Thank you so much for this wonderful review. We're so happy you like Rise.ai 🙏

Enjoy your Gift Card and Loyalty Program - you're awesome 😊

September 19, 2017

Easy installation. Excellent customer support. I ask lots of newbie questions, and get patient, helpful replies every time.

Culturesonar
United States
4 days using the app
July 28, 2017

Our store is testing out the app, their support team( Ari ), are really helpful with any issues and questions. Worth giving a shot for your store!

Revanika
United States
4 days using the app
February 22, 2021

This app's support team is quick and helpful! Thanks Keren :) The interface is clean and user-friendly. Great design!

Breakout Bras
United States
4 days using the app
March 23, 2020

Great product, and easy to use. Gift Cards are coming in particularly handy in light of the current global health crisis, which is closing may physical locations.

Cupán Tae
Ireland
4 days using the app
February 13, 2018

This app provides everything we needed, without the need to upgrade our Shopify plan! Better and cheaper than the out-of-the-box Shopify giftcard feature. After initial setup we had a few questions and received truly great support. Ari even called me to assist us in customizing the app to our needs and made changes into our Shopify code to fulfill our needs.

One small suggestion for improvement in a future release: it would be nice, if the "powered by gift wizard" could be removed so customers don't see it in our store.

I can recommend this app to everyone with "gift" needs in Shopify. A great app with a great support team!

Hygge Kids
Belgium
4 days using the app
June 28, 2022

App is easy to use and allowed us to migrate existing gift cards over to Shopify/Rise seamlessly. Customer service is also top notch, replies are always super prompt and helpful! Would recommend for sure.

Domo at Home
United States
4 days using the app
Rise.ai replied June 28, 2022

Hi there,
Thank you for your feedback and we're happy we were able to help with your migration!
Please reach out to us at any time if there is anything else we can assist you with.