Reviews (1,088)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing loyalty programs and automating tasks such as managing store credits and event prizing. It offers features like bulk gift card uploads and customized loyalty programs, seamlessly integrated with Shopify. The user-friendly interface and straightforward setup are appreciated, along with the responsive and effective customer support team, which significantly contributes to merchant satisfaction and transforms customer engagement strategies.

December 1, 2022

Customer service is amazing! John helped me fix the flow within minutes. Amazing experience, would recommend this app to anyone who is looking for a loyalty program!

Maverick Distillery
Canada
1 day using the app
Rise.ai replied December 6, 2022

Thank you so much for your review! We are so glad you had a great experience with our support team! Don't hesitate to reach out if you need anything else :)

November 30, 2018

So far, so great! Been using the app for a couple of days and it's easy to navigate, there's tons of promo options and email response from the developers to my questions has been lightening quick. Excited to see how this boosts sales in my shop!

Strut Jewelry
Canada
1 day using the app
Edited March 20, 2017

Clear explanations at the start, and the video after the first purchase was a nice touch :)

*will update after I explore it further*

Rainmakerusa
United States
1 day using the app
February 9, 2020

Great for engaging customers and keeping them loyal and interested in the brand. Great to be able to brand the content and very affordable.

Kore Juices
Spain
1 day using the app
Rise.ai replied February 10, 2020

Thank you for your review. Our support team is always here to help you ✨

Good luck with your Store Credit and Rewards Program.

December 14, 2023

So far my best experience with customer support for 10 years while I'm in IM.
Especially thanks to John from the support team, this guy solves issues in an eye blink, also noticed an additional issue and fixed it before I mentioned it.
A+++ Class support, I can't even imagine how it could be improved!

Also about the app, at first it looks quite expensive but we found it very useful and now using this app instead of two! As we want to make custom gift cards and have loyalty program this app has all features that you can imagine!
Just try this app, you won't regret.

GoMilitar
Lithuania
1 day using the app
July 22, 2016

By far the most kind & responsive support I have gotten an an app on shopify. Going to consider using this app as it is the best we have found so far and the experience so far has been amazing!!

Emojiu
United States
1 day using the app
Edited July 30, 2019

Very user-friendly app and fast support. Works best on Shopify (middle) plan or higher as shopify restricts the use of Gift Cards on the basic plan.

craftcentral.ie
Ireland
1 day using the app
Rise.ai replied July 30, 2019

Hey guys, it's Mark from the Rise team. Thank you for this great review!

Just a short correction - We help merchants to build an enhanced Gift Card & Store Credit program on every Shopify plan - even Shopify Basic.

Enjoy your Gift Card and Rewards Program - you're awesome 😊

January 3, 2019

i really loved this app because now i dont have to deal with customers crap. this is legit eccomerce lol !!

33Kings
United States
1 day using the app
December 20, 2020

So far so good; I'm really impressed with the breadth of functionality and the ease of use. The technical support from Dana has been first class also.

Afters.Shop
United Kingdom
1 day using the app
June 28, 2022

Great place for referrals and rewards - simple UI and quick customer support. I like having everything in one easy app.

Flora Sophia Botanicals
United States
1 day using the app
Rise.ai replied June 29, 2022

Wow! We're blushing :)
Thank you for your review! We're here to help if anything else comes up.