Reviews (1,104)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for enhancing loyalty programs and boosting sales through efficient gift card and store credit management, especially suitable for high-volume businesses. Its professional and intuitive design facilitates easy Shopify integration and customization. The bulk upload feature is particularly appreciated. Quick and effective customer support, often resolving issues within 24 hours, further enhances the user experience, making it a key tool for improving customer retention and automating business processes.
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Absolutely brilliant app for both gift card retail sales and loyalty rewards program. Capacity to easily customise and set easy workflows for automated rewards. The support I have received via online chat and email has been AMAZING!!!! I am so confident with this app knowing help is an email away if I need it. Great widget for the front end site, allowing customers to see their balance and obtain their discount codes very easily. Highly recommend if you want a flexible loyalty program that is easily rule based.
Thank you for this awesome review - we really appreciate it!
Our goal here in Rise is to help merchants like you to maximize their growth potential - It's always nice when hard work is recognized 🙏
Keep up the good work with your Store Credit & Loyalty program!
It seems like a great app but I do see one issue. I had this app installed last year for a couple months then deleted since I didn't have enough customer engagement to make it worth the monthly fee. So when I decided to give it another try for the upcoming holiday rush, the old card was already pre-saved but for some reason it was not linking up in the Rise admin. It would show the card as active but it would also say the product was not linked, so there was a disconnect somewhere. I deleted the gift card in question that was showing it wasn't linked and now I can't create a new card. There should be a function to delete a card from the rise admin so that if there are any errors, it can possibly be resolved by making a new card. Kind of frustrating..
Hey team,
It's Mark from the Rise team.
Thank you for bringing this matter to our attention. Your feedback helped us get better!
Our team wae looking into this and it seems like a minor setup problem we can help you with. Just ping us and we'll help you to launch your gift card program.
You may reach us anytime at info@rise.ai or at +1 646 8786419.
Have a great day!
Best,
Mark
Great customer service！Nice product，like it！ I will recommend it for my friends，let's try it!
good,good,lol
Absolutely essential for stores that want a strong gift card program.
We're still in the process of migrating to Shopify and weren't satisfied with the basic gift card system.
I'm very impressed with this service - great management dashboard and upgraded gift card capabilities.
So far, I really love this app! It has easy setup, tons of free options and plenty of room to grow! I want to use this app to provide automatic cash incentives to my customers.
The plans are priced fair. Little effort on our end and great email templates and plans.
I think they could improve with more cashback options, but my overall experience using the app so far is really good.
Wonderful app! so quick and easy to use, the customer service is amazing so friendly and helpful! would highly recommend
Got it installed and live in 1.5 hours. Art was extremely helpful and responsive!
I really like this app, I had a problem when selecting the images that i wanted but the customer service was "EXCELLENT" and my problem was solved. I really fin easy to use this app
Thank you so much for this review! 🙏
We're so happy you love it. Enjoy your Gift Card and Rewards Program - you're awesome 😊
So far so good. It is a great app with lots of unique features. We decided to use this app instead of point based loyalty apps. Easy to use, too and very friendly and prompt customer support.
Thank you for this great review 🙏
Good luck with your new Store Credit and Rewards Program - enjoy!
Great experience for install and use this app for our e-commerce business as a coffee roaster. The customer service is very helpful to get instantly guidance.
Hello!
Thank you for the amazing review and for acknowledging our Support Team's efficient customer service!
Your feedback is very much appreciated! :)