Reviews (1,088)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing loyalty programs and automating tasks such as managing store credits and event prizing. It offers features like bulk gift card uploads and customized loyalty programs, seamlessly integrated with Shopify. The user-friendly interface and straightforward setup are appreciated, along with the responsive and effective customer support team, which significantly contributes to merchant satisfaction and transforms customer engagement strategies.

September 30, 2019

I had the opportunity to really customize my store and gain customers. Thanks so much! I am grateful

JAROSHA HAIR
United States
About 10 hours using the app
Rise.ai replied October 13, 2019

Thank you so much for this GREAT review! 🙏

We're so happy you love it. Enjoy your Gift Card and Rewards Program - you're awesome 😊

Edited November 1, 2020

Save your time by choosing Rise.ai. Rise is by far the best store credit service for Shopify (Infinitely better than the competitors). It is intuitive and easy to use, works well with a ton of value. Usually, new apps are overwhelming with new features. Thanks to their onboarding and support team I was able to set up almost everything really fast - in that case loyalty program, rewards, gift cards and store credit refunds. Their customer support team has been available to help almost 24/7. I can highly recommend it!

Duets jewel
Israel
About 8 hours using the app
Rise.ai replied November 2, 2020

Thank you so much for this great review. We're so happy you like Rise.ai 🙏

Enjoy your Gift Card and Loyalty Program - you're awesome 😊

December 19, 2023

Eddie, an agent at Rise.ai, helped us integrate a custom gift card solution, and they are TOTALLY AMAZING. The platform is easy to use, but we had a special use case that required a bit more hands on help from the Rise.ai team

Eddie helped us launch our product and was very patient with me throughout the process

Blank Beauty
United States
About 7 hours using the app
September 29, 2023

Great support!

KANIBI
United States
About 4 hours using the app
Rise.ai replied October 4, 2023

Thank you for your review!

We're here if you need further assistance on anything else! :)

April 14, 2023

I am excited to see how this grows my business and I really appreciate their speedy and adept support.

Metolius Tea
United States
About 4 hours using the app
Rise.ai replied April 20, 2023

Thank you for the wonderful review. We are pleased to know that you received immediate assistance from our Support Team. Cheers to success for you and your business!

March 12, 2021

Great app thus far. No issues as of yet. I'm staying hopeful. Super easy to use and understand. I would like to so more these or icons.

ADORN V SEVEN FASHION BOUTIQUE
United States
About 3 hours using the app
November 20, 2020

Only using the Gift Card aspects, but they are working great! Pauline has the best customer service ever!

Gray Viking Games
United States
About 3 hours using the app
April 18, 2019

Really good app easy to set up, and the most important they have excellent customer support !
Thank you guys

penelope
Greece
About 2 hours using the app
Rise.ai replied April 18, 2019

Thank you so much for the review!

Don't forget to try our WorkFlow - the first automated Loyalty, Rewards and Store Credit program ✊

January 8, 2020

Superb app! Just too expensive for a starting company... Got a great going work and want to earn more with a great app? This one is what you are looking for.

Pantsyum
Türkiye
About 2 hours using the app
Rise.ai replied January 16, 2020

Thank you for your review. Our support team is always here to help you ✨

Hope to see you soon with our Store Credit and Rewards Program.

March 31, 2021

Pauline offered great customer service and answered all of my questions! We used Rise to transfer old gift cards to our new Shopify POS. Thank you!

Carroll's Corn Co.
United States
About 2 hours using the app