Reviews (1,103)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing loyalty programs and automating the management of store credits and gift cards. They value its comprehensive features such as bulk uploads and balance adjustments, seamless Shopify integration, and user-friendly design. The customer support team is also praised for their responsiveness and effectiveness in resolving issues. Merchants appreciate the robust customization options that cater to various business needs.

July 16, 2019

We loved how quickly Roy was able to migrate all of our old gift cards into our new POS to make checkout easy on our team and keep customers happy as well. The team at Rise was easy to work with & responded in a timely manner.

Greenhouse Home
United States
6 days using the app
Rise.ai replied July 21, 2019

Thank you so much for this GREAT review! 🙏
We're happy you launched the Gift Card / Loyalty integration to your POS. Enjoy your Store Credit Program - you're awesome 😊

May 15, 2019

This app has really helped us to build an effective rewards marketing strategy. I love the pricing and features.

The support for this app is fantastic! They respond very fast and have been able to customize quickly as well.

airpods-funky-cases
Israel
6 days using the app
Rise.ai replied May 16, 2019

Thank you - this is a great review! Keep up the good work with the Rewards.
We're glad you're getting such great results in terms of ROI :)

Edited June 5, 2018

After some initial communication problems the team at Gift Wizard have been very helpful and sorted out the app so that it is working extremely well and we are very impressed with the way it works.

Tuppys
Australia
5 months using the app
Edited November 19, 2022

The customer service with this app is AWESOME!! Pauline and John were super helpful and very efficient with answering my questions and helping me with tips for my gift cards! I highly recommend this app!

REDFOX Active
United States
6 days using the app
Rise.ai replied November 16, 2022

Hi REDFOX Active,

We are all so happy that our support service, especially Pauline's, can make you feel satisfied! Your trust motivates us to keep on developing the app and providing better services to our customers.

If you have any further questions, please feel free to reach out. We are always ready to support you!

October 19, 2020

Mark was great! So helpful. I asked for a phone call and he walked me through the steps I needed to do migration and move forward transferring gift cards from my old POS to Shopify! He was extremely proactive in answering questions via email as well!

Flight Boutique
United States
6 days using the app
Edited June 6, 2017

Tested this app in order to see if it would be right for my company. Great Features, and customer service is excellent. I highly recommend this app for any Shopify store.

Testforgiftwizard1
United States
6 days using the app
July 2, 2020

After +1 year looking for a loyalty app that rewards customers via gift cards and not coupons I finally found it!
Service is great too.

Desplastifícate
Mexico
6 days using the app
Rise.ai replied July 4, 2020

Thank you so much for this great review. We're so happy you like Rise.ai 🙏

Enjoy your Gift Card and Loyalty Program - you're awesome 😊

June 10, 2020

This is my second review after Hila kindly help and answer all my relentless emails I mainly chose this app due to its feature of giving out gift card to customers in terms of virtual Loyal Card. Giving out gift card is great because now my customers can put in any additional discount code. I can run any promotion and now customers dont have to choose between using the promotion discount code or Loyal card. and thanks again for the awesome support!

SELLECTION
Malaysia
6 days using the app
Rise.ai replied June 12, 2020

Thank you for your 5-stars review. Our support team is always here to help ✨

Good luck with your Store Credit and Rewards Program.

November 27, 2021

Great App with multiple options and very responsive and helpful stuff support!Great customer service overall.

beautycollection.gr
Greece
6 days using the app
Rise.ai replied November 29, 2021

Hi there :) Thank you for the review. We are so pleased to hear you had a great customer experience. If you need any further assistance with setting up the features and all the options we offer, please let us know.

November 2, 2020

An exceptional app that does exactly what we needed - a true customizable gift card experience that allows greetings for multiple occasions/sentiments, easily shared on SM. The ability to create store credits (say goodbye to Shopify codes), and a robust Loyalty program is icing on the cake. great customer service as well.

HuggleHounds
United States
6 days using the app
Rise.ai replied November 2, 2020

Thank you so much for this wonderful review. We're so happy you like Rise.ai 🙏

Enjoy your Gift Card and Loyalty Program - you're awesome 😊