Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust features including gift cards, loyalty programs, and store credit options. They appreciate its user-friendly interface, easy integration with Shopify, and customization capabilities. The app's rewards program is praised for its simplicity and effectiveness, and its ability to issue store credit instead of refunds is valued. Merchants also note an increase in sales and customer return rates. The customer service, particularly from Eddie, Pauline, and John, is frequently commended for exceptional support.

March 25, 2021

Rise. is. amazing. Seriously, their 'send as a gift' option for gift card sets the standard for gift cards. Our business focuses around gifts, and this feature is a key part of our offering. I cannot recommend them enough! Thank you!! ❤️

Puzzery
Canada
Edited October 4, 2020

This is the most phenomenal customer service team. I chatted in to see if they might have any offers for Canadian businesses as the exchange rate to USD is a bit steep right now, especially for a business suffering from COVID-19. Mark and the Rise.ai team surpassed any expectations I had as we work to get back on our feet. So far, this program has been very user-friendly and has much more customization than I realized. I am extremely pleased! Well worth the price! Thank you so much, Mark!

Darling Daughters & Co.
Canada
March 28, 2024

Wade McCrory Collection
United States
About 5 hours using the app