Reviews (1,103)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing loyalty programs and automating the management of store credits and gift cards. They value its comprehensive features such as bulk uploads and balance adjustments, seamless Shopify integration, and user-friendly design. The customer support team is also praised for their responsiveness and effectiveness in resolving issues. Merchants appreciate the robust customization options that cater to various business needs.
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Rise.ai's customer service team has gone above and beyond to help with any and all of our questions. They are very quick to respond and we are very impressed with Rise's products and services so far!
Hi Outstanding in the Field, thank you so much for leaving us this 5-star review.😊 We are so happy to hear that you liked the experience with our Support Team, we always do our best to give customers the best experience. Have a great day!
i love this app! it is very easy to use and easy to sell! I dont know if there is anything similar out there
Excellent service. Had a fantastic call with Roy . They have so many offerings and very professional. Fast response
I've used a number of loyalty program before. Rise is by far the best.
It helps me a lot with my rewards and gift card program. It is easy to use, user freindly, offers tons of feautres and integrates perfectly with Shopify.
The only thing I'm not crazy about is that it isn't white labeled for starters (they have Rise branding). But all the other tools are great and customer service is awesome.
Highly recommended. Thanks.
Thank you for this great review. We're so happy you love it!
We help merchants to build an enhanced Gift Card & Store Credit program on every Shopify plan - even Shopify Basic.
Enjoy your Gift Card and Rewards Program - you're awesome 😊
Usefull and innovative app that lets you reward customers that integrates all rewards onto a gift-card platform. Helpful with integration as well!
My name is Justin and I'm a theme developer.
I've spent a lot of time on researching for the right gift card solution. I think GiftWizard is by far the best one on the app store.
I should probably start with the fact that the user interface of the dashboard is not good enough and they need to improve this part (Mark from their team said it is going to happen soon).
Having said that, it's not just REALLY good for sales, but also for marketing - their tools allow you to send gift cards to customers and help you to bring them back to the store. It helped my clients to ramp up their gift card program.
This app allowed us to upload our existing gift cards, super useful! Plus their customer service is great.
I had a couple of questions shortly after installing the app and received prompt response and resolution. I've had the app a few days, but so far am very pleased. Italy was very helpful.
Hi there,
Thank you for the great review and for acknowledging our Customer Support's prompt responses!
We're here if you need further assistance on anything else! :)
WARNING When I tried to cancel my subscription they refunded the fee of $199 and turned around and back charged me over $618. They said it was my fault as I mistakenly clicked to change the plan when trying to look for a way to cancel it. When I reached out to support for help I was told I should have paid attention to the warnings about the monthly overages. I explained what happened and was told too bad. I paid $199 on April 12, 2022 to cover April 12 - May 11. I tried canceling on May 12. They are now refusing to refund me. This is outright fraud and a scam. Buyer beware!
Hi there,
We appreciate the review and feedback after your conversation with Dana.
Please let us know if there's anything we can help with in the future.
The onboarding process is incredibly designed. This seems to be a very impressive software. Support is helpful as well!
Thank you so much for this wonderful review. We're so happy you like Rise.ai 🙏
Enjoy your Gift Card and Loyalty Program - you're awesome 😊