Reviews (1,104)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing loyalty programs and boosting sales through efficient gift card and store credit management, especially suitable for high-volume businesses. Its professional and intuitive design facilitates easy Shopify integration and customization. The bulk upload feature is particularly appreciated. Quick and effective customer support, often resolving issues within 24 hours, further enhances the user experience, making it a key tool for improving customer retention and automating business processes.

November 2, 2020

An exceptional app that does exactly what we needed - a true customizable gift card experience that allows greetings for multiple occasions/sentiments, easily shared on SM. The ability to create store credits (say goodbye to Shopify codes), and a robust Loyalty program is icing on the cake. great customer service as well.

HuggleHounds
United States
6 days using the app
Rise.ai replied November 2, 2020

Thank you so much for this wonderful review. We're so happy you like Rise.ai 🙏

Enjoy your Gift Card and Loyalty Program - you're awesome 😊

October 28, 2022

Rise.ai's customer service team has gone above and beyond to help with any and all of our questions. They are very quick to respond and we are very impressed with Rise's products and services so far!

Outstanding in the Field
United States
5 days using the app
Rise.ai replied November 7, 2022

Hi Outstanding in the Field, thank you so much for leaving us this 5-star review.😊 We are so happy to hear that you liked the experience with our Support Team, we always do our best to give customers the best experience. Have a great day!

Edited January 3, 2020

i love this app! it is very easy to use and easy to sell! I dont know if there is anything similar out there

Amazinfl
France
5 days using the app
January 20, 2020

Excellent service. Had a fantastic call with Roy . They have so many offerings and very professional. Fast response

Sunshine Style TV
United States
5 days using the app
September 14, 2019

I've used a number of loyalty program before. Rise is by far the best.
It helps me a lot with my rewards and gift card program. It is easy to use, user freindly, offers tons of feautres and integrates perfectly with Shopify.

The only thing I'm not crazy about is that it isn't white labeled for starters (they have Rise branding). But all the other tools are great and customer service is awesome.

Highly recommended. Thanks.

thosewhocare
United States
5 days using the app
Rise.ai replied September 14, 2019

Thank you for this great review. We're so happy you love it!

We help merchants to build an enhanced Gift Card & Store Credit program on every Shopify plan - even Shopify Basic.

Enjoy your Gift Card and Rewards Program - you're awesome 😊

May 19, 2020

Usefull and innovative app that lets you reward customers that integrates all rewards onto a gift-card platform. Helpful with integration as well!

Aux Vivres - Épicerie Directe
Canada
5 days using the app
February 8, 2018

My name is Justin and I'm a theme developer.

I've spent a lot of time on researching for the right gift card solution. I think GiftWizard is by far the best one on the app store.

I should probably start with the fact that the user interface of the dashboard is not good enough and they need to improve this part (Mark from their team said it is going to happen soon).

Having said that, it's not just REALLY good for sales, but also for marketing - their tools allow you to send gift cards to customers and help you to bring them back to the store. It helped my clients to ramp up their gift card program.

Eladalead
Israel
5 days using the app
June 10, 2021

This app allowed us to upload our existing gift cards, super useful! Plus their customer service is great.

La Maison Lavande
Canada
5 days using the app
Edited February 6, 2022

I had a couple of questions shortly after installing the app and received prompt response and resolution. I've had the app a few days, but so far am very pleased. Italy was very helpful.

Up Higher Apparel
United States
5 days using the app
Rise.ai replied March 29, 2022

Hi there,

Thank you for the great review and for acknowledging our Customer Support's prompt responses!

We're here if you need further assistance on anything else! :)

September 19, 2023

Very nice and helpful support.
Easy to install, easy to use for clients.
I highly recommend !

Nuoo
France
5 days using the app
Rise.ai replied September 21, 2023

We're glad to know that you had a positive experience!

Should you require assistance with anything in the future, our friendly support team will be ready to help! :)