Reviews (1,096)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing gift cards, store credits, and loyalty programs, praising its user-friendly interface and ability to handle high transaction volumes. It offers robust customization options and integrates seamlessly with Shopify, enhancing business operations. Exceptional customer support, with specific commendations for team members like Eddie, Juna, and Pauline, and multilingual support are also noted as key benefits.

August 11, 2021

App works really well for gift cards and referrals! Their referral flow is not dependent upon a widget on the site - we needed a standalone page and this works well!

Paintru
United States
Almost 4 years using the app
Rise.ai replied August 30, 2021

Thank you for the review! We're happy the 'Rewards Page' feature suits your needs :)

August 11, 2021

Amazing and fast customer support! John was really helpful to figure out the perfect subsciption plan for us. The tool offers everything you need to scale up your business. Also great for start ups, because your required subscription grows with your sales. We definitely recommend rise!

deckenpost
Germany
2 days using the app
Rise.ai replied August 30, 2021

Wow...we're blushing! Thank you :)

August 10, 2021

I had to create bulk gift cards for our customers and Pauline responded to my emails very quickly! Thank you!

Pish Posh Baby
United States
About 3 years using the app
Rise.ai replied August 30, 2021

Thank you for the review :)

Edited August 10, 2021

Very easy to use and customize for our purposes. Keren and the support team were very helpful in answering all of our questions. Rise has made it very easy for our customers to keep track of their points and redeem for rewards. We will continue to use this app for our store!

Marketing & Communications Learning Rewards
United States
6 months using the app
Rise.ai replied August 12, 2021

Thank you for the review! Please reach out to me with any other questions :)
Keren

July 29, 2021

We decided to go with Rise as our rewards & loyalty program. The app has a substantial set of features and accomplishes our goal of avoiding a confusing points base system. It integrates well with Shopify Plus and Shopify POS which were two musts for us. Eddie was very helpful in getting all of the features set up properly! Would definitely recommend giving Rise a try.

PetMax
Canada
Over 2 years using the app
Rise.ai replied August 30, 2021

Thank you for the review! We are thrilled that we could help with meeting your loyalty program goals!

July 29, 2021

The app is really intuitive and easy to use. The customer service is superior. My client success manager, Dana, is quick to respond and helps greatly with providing solutions and recommendations to fit our needs of the businesss!

SLMD Skincare by Sandra Lee, M.D. - Dr. Pimple Popper
United States
8 months using the app
Rise.ai replied August 30, 2021

Thank you for the review, much appreciated :)

July 28, 2021

Great customer service!! We use rise ai for our loyalty program and gift card. It's so easy to use. 100% recommended

Elmhurst 1925
United States
Almost 3 years using the app
July 26, 2021

I used the app to help me bulk import my gift cards from my old point of sale into Shopify. The representative assisted me with this task immediately, quickly, and efficiently. I just sat back and provided the information they needed. It was a breeze.

Old Souls NY
United States
3 months using the app
July 26, 2021

We have really enjoyed using Rise.AI's Gift Cards & Loyalty software. Very fast and friendly customer service.

Serene Spaces Living
United States
2 months using the app
Edited July 26, 2021

I used this app to help me to do gift card. To send something to potential clients could be an engine to get the store started to move a little bit.

LATI WINES
Australia
3 months using the app