Gist | Gift Card Pro Tools
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Used this app for multiple years. Support team has been responsive to our needs (and dumb questions ). This review is way overdue but happy to say its been a positive experience.
This is an amazing program. Very easy to install and use. Another big plus is the service...absolutely fantastic. We have a big customer and needed a bit of help with a giant order and they responded quickly and sent videos showing exactly what we needed to do...multiple times. I'd give 6 stars.
Easy to use and customizable integration with my Shopify store. As an added bonus, their support staff is incredibly helpful and even helped find better ways for us to handle our rendering of our gift cards. Highly recommend this app!
We've installed Gift Card Pro on 3 Shopify stores. Every time we've needed some help, the Gist Customer Support Team (this means you, Tim ! ) have been over the top helpful and quick to solve problems. Our customers love the power of the gift card platform, and we love the added revenue we generate by offering gift cards. Highly recommend.
We have been using Gift Card Pro for a couple of months so far and it's been nothing but great. The setup is easy and Tim and his team were very helpful in addressing any technical question or concern. The main reason for selecting Gift Card Pro was that we found the end-user interface to be very user-friendly, interactive, visual and engaging. Also, the business model is fair - you basically pay on demand and can scale as needed. We can't wait for the holiday season to give it a push. Highly recommended.
Unfortunately, have struggled with Gift Card Pro. Customer service doesnt' respond. The system does not integrate well with Shopify so balances aren't recorded correclty making accounting very difficult. Sales datas are not accurate. Overall, do not recommend this app
Hello,
Thank you for your feedback here.
As noted previously, there is a bug in Shopify Reports that doesn't pull through gift cards generated by 3rd party apps (all apps) and account for them properly as liabilities. We've reached out to Shopify numerous times about this but have not heard back, so we have been in the process of building a reports system ourselves.
We're hoping to connect on a call with you to go over the specifics of what you are requiring here so that we can ensure a great solution for all merchants!
Please reach out to us here: support@gist-apps.com
Tim
Issue with load lag due to custom JS - resolved incredibly quickly
not working! we contact you over 3 times !!!!! no any replay
Hi there,
We just want to ensure that you are receiving our emails, as we've sent several over the last 2 days. We've just reached out via your contact form if you can get in touch with us directly at support@gist-apps.com
Great features and slick looking product page offering. Allows for a lot of customization from customers looking for a gift!
Great app with loads of functionality! Very easy to customize to your brand and needs. Exceptional and very responsive customer service.
