Overall rating
4.4
Counts per rating level
  • 71% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 24% of ratings are 1 stars
February 11, 2021

Does what is says on the tin, requested a small code alteration to suit our theme and it was done within 24h, no messing about and no issues, highly recommended!

Plaque Magic
United Kingdom
Time spent using app: 10 days
Webkul Software Pvt Ltd replied February 3, 2022

Thank You for sharing your amazing experience. Much appreciated :) - Team Webkul

October 30, 2020

The support is incredibly fast and professional. Most of our problems were fixed within an hour or less.

Steinberger GmbH
Germany
Time spent using app: 10 months
October 23, 2020

Same experience as the below negative reviews. I installed this app and did not feel confident at all with their guide requiring code edits, I uninstalled the app and have been bombarded ever since by an incessant amount of emails, I have emailed them multiple times to remove my details and no follow up. I am receiving the same infuriating email today for the 7th time in a row. Upon uninstalling the app, an email landed in my spam folder a week later requesting that I respond to request removal of "additional data" which is a breach of shopify appstore, the email was formatted in such a way that there was no reply to email. None of the emails I receive have an unsubscribe link. Extremely concerned by the practices of this shopify app developer and what they do with my data. Will be filing a complaint with shopify.

Loveoutlet
United Kingdom
Time spent using app: 13 minutes
Webkul Software Pvt Ltd replied October 23, 2020

Hi, Thank you for the review.
Apologies, if you are disturbed with the normal followup email sent from our end.
We have a process to followup the clients just to know the reason for the app uninstall, so we can help them.
We have opted you out from the email list and you wont receive any email from our end.

September 8, 2020

We used this for handling gift products and the support app team is providing excellent.App is very flexible and easy to configure.

Dev Store Leaf Jerky
United States
Time spent using app: Over 1 year
June 29, 2020

If you install this app you'll be added to a mailing list that start as soon as you uninstall - No "unsubscribe" link on it. If I receive one more I'll report you guys

CARRON PARIS
France
Time spent using app: 5 minutes
Webkul Software Pvt Ltd replied June 29, 2020

Hi, Please excuse us for this.
We have a process to followup the clients just to know the reason for the app uninstall, so that we can assist them and let their store running.
We have opted you out from the mailing list now.

June 10, 2020

Great support on the spot and good app for free gifts. Recently installed, will see if it adds value to our shop

UniPrint
Australia
Time spent using app: Over 2 years
June 1, 2020

the team was super helpful in adding the liquid codes to our theme, as well as customize it based on our preferences! made the installation process, seamless. love how the gift automatically adds to cart!

DRAGONFLY CO.
United States
Time spent using app: About 2 years
Edited March 3, 2022

An excellent app from which we have been getting lots of benefits. But needs to be improved a bit:
-needs to load faster in the cart so the free gift gets added in the checkout, takes 5 seconds to load, if customers click the checkout button right away it gets left off on the checkout page. -update the backend, images of the gift products are not showing.

Jay Lenos Garage Australia
Australia
Time spent using app: 11 months
May 1, 2020

I spent hours upon installing because overall the system is great and what I was looking for, Just to find out upon finishing and testing it out, that you can only have one gift per purchase. and not several level gifts with each order amount milestone. Why would anyone want it like this?

Aronia Vital
Switzerland
Time spent using app: 3 days
February 5, 2020

It works really well :-) at first it didn't work with my theme, but they quickly made some changes for me, and made it work. Perfect!

petdreams-dk
Denmark
Time spent using app: 3 months