Webkul Gift On Order , 42 reviews

Overall rating
4.4
Counts per rating level
  • 71% of ratings are 5 stars
    30
  • 5% of ratings are 4 stars
    2
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 24% of ratings are 1 stars
    10
April 5, 2019

Gift on Order is very easy to use and has helped us run numerous campaigns successfully. It's a simple set up, and if you don't know how to add the code, they'll do it for you. Just select a day and time via the online scheduling system. The support provided by the team has been great, when we had an issue, the team worked quickly to help us resolve the problem, some weren't even their technical issues. I highly recommend the app.

jane iredale Australia
Australia
Time spent using app: 14 days
Edited May 30, 2019

Fast installation and easy to create customized gift rules. Efficient customer service. User friendly app that meets our need.

Animals Asia Shop Hong Kong
Hong Kong SAR
Time spent using app: 4 months
Edited February 20, 2019

Nice app! Great support and fast installation!
- Your customers can apply an additional discount after added gift.
- I can't find that functionality at the competitor's apps.
- You can choose from 2 or more product for a gift.

soularty
Belarus
Time spent using app: Over 1 year
February 19, 2019

I love how easy this app enables me to add a personalized option for my customers. works seamlessly.

Lavari Jewelers
United States
Time spent using app: 4 months
January 23, 2019

Very impressed with the support and service. The team are very friendly and responsive. They help us to setup everything.
This app does exactly what I need it to do. Definitely recommend.

AIR RELAX
United States
Time spent using app: Over 1 year
July 23, 2018

App creates PRODUCTS automatically and they do not warn in App Documentation. It is not easy to use.

San Saru
Spain
Time spent using app: About 3 hours
February 28, 2018

Bad, sloppy installation instructions. Don't bother.

Hail Boutique
United States
Time spent using app: 18 minutes
February 19, 2018

The installation was a bit tricky, however with a simple request they took care of it.
very happy !

Eyeworld Optical
France
Time spent using app: 3 months
Edited October 18, 2017

Not easy set up .. took way too long for customer services to respond to slips, after accepting payment for the app. They were rude and didn't display clearly how app works, they were terribly rude and eventually found out the app doesn't do what we need it to. Disappointing definitely WOULD NOT RECOMMEND.

Cochine
Hong Kong SAR
Time spent using app: 15 days
June 28, 2017

Awful customer service. I have sent multiple tickets requesting help with no luck. They claim to have the best customer service when in actual fact it is non-existent. I feel they make you get the app, make you wait 3 days until you are charge and then make some cash and leave you hanging.

The instructions are extremely vague and unclear. What seems to be a great demo is a sloppy app. Fix up, work on customer service and maybe I would reconsider this app.

1/5 is generous. I'd give negative five if I could.

So Grammy
United Kingdom
Time spent using app: About 21 hours