Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost sales and increase average order value through promotional offers and gifts. They praise its user-friendly interface, flexibility, and compatibility with Shopify's discount section. The automatic gift addition feature and handling of complex promotional rules are appreciated. The app is reliable, with responsive customer support, and its reporting features are useful for tracking promotion impact and managing inventory.

May 4, 2024

i have been looking for this specifc code for very long and was able to set everything up within 5 mins!

VortexHairCare
United States
November 28, 2023

Great app, easy to install and to use and the support team is very helpful. Try it for yourself & pamper your clients with gifts.

Perris Swiss Laboratory
Italy
5 days using the app
December 8, 2023

amazing app. 10/10 Highly reccommend

Glam Crafted Goods
United States
3 months using the app
August 4, 2023

um, okayyyyy...super cool and SO easy to install. Being able to have free gifts auto-added to cart without the customer having to go through the additional step of adding it, MAGIC! Plus, being able to add little free surprise gifts, YES. Bravo!

Sunday Forever
United States
8 months using the app
September 11, 2023

This app has caused us many many issues. Their glitches often result in not adding a gift or not removing the gift when customers remove products. Caused us having to manually edit lots of orders, wasted lots of our support team time, and the worst part is when we reached out to them, their support is cold and not caring at all, never tried to help resolve their own issues, only blamed us by saying that it's our own theme code that doesn't work and caused conflicts with this app. After changing to another app, all those problems were solved, then we realised that it's this app that doesn't work.

No Face Skincare
Australia
Over 1 year using the app
506 replied September 21, 2023

Hi there,

Nathan here the product manager for EG. I have tried reaching out to someone in your team who raised a customer support request a while back but I haven’t heard back from them.

I am disappointed to read about your experience with the app. I have checked through our support records and understand why you feel this way. We have made major improvements to our support flow and added more resources to our support and development teams as we realised it needed improvement. We’d be more than happy to assist in looking into the issue you have faced and look into a possible solution for this hiccup with EG if you’d like to use the app again. We’d love to turn this around and make EG work well for you.

Let me know what you think.

Best regards,
Nathan

January 18, 2024

Great app and very easy to use. Works exactly as expected, would highly recommend.

LiftLab
United States
5 minutes using the app
July 4, 2023

Love EasyGift! It allows us to (automatically) add gifts to purchases, providing extra value to our customers. When something isn't working correctly, their customer support is really helpful and quick in response. Thank you for all your help, Stephanie, much appreciated! I would highly recommend EasyGift if you're looking for an app that adds gifts to the cart for you.

SOPHIA MAE
Netherlands
11 months using the app
December 3, 2023

Great app, works just as needed.

RIA Eyewear
United States
15 days using the app
January 20, 2024

Great

Pursell Pets
United Kingdom
9 days using the app
November 21, 2023

Easy to use and understand. Great app that has solved many problems for us.

Standard Skin & Beauty
South Africa
12 days using the app