Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance sales and increase average order value by automatically adding incentives to carts. They value its user-friendly interface, flexibility, and compatibility with other apps. Features like running multiple promotions at once and suggesting upsell products are highly praised. Merchants commend the smooth performance, responsive customer support, and effective analytics page. The app's compatibility with various cart styles and handling of complex promotions is also appreciated.

January 20, 2024

Great

Pursell Pets
United Kingdom
9 days using the app
October 27, 2023

After trying several buy X get Y apps, this one is definitely the best one. They have all the features I need and the customer service is great too, solved a bug for me quickly. Highly recommend.

Four Leaf Candle
United States
8 days using the app
September 11, 2023

This app has caused us many many issues. Their glitches often result in not adding a gift or not removing the gift when customers remove products. Caused us having to manually edit lots of orders, wasted lots of our support team time, and the worst part is when we reached out to them, their support is cold and not caring at all, never tried to help resolve their own issues, only blamed us by saying that it's our own theme code that doesn't work and caused conflicts with this app. After changing to another app, all those problems were solved, then we realised that it's this app that doesn't work.

No Face Skincare
Australia
Over 1 year using the app
506 replied September 21, 2023

Hi there,

Nathan here the product manager for EG. I have tried reaching out to someone in your team who raised a customer support request a while back but I haven’t heard back from them.

I am disappointed to read about your experience with the app. I have checked through our support records and understand why you feel this way. We have made major improvements to our support flow and added more resources to our support and development teams as we realised it needed improvement. We’d be more than happy to assist in looking into the issue you have faced and look into a possible solution for this hiccup with EG if you’d like to use the app again. We’d love to turn this around and make EG work well for you.

Let me know what you think.

Best regards,
Nathan

October 3, 2023

Very few glitches, Works well. Been using it for over 1 year now.

Patriot Fuel Coffee
United States
12 months using the app
506 replied October 6, 2023

Thanks for the positive words! We're happy to hear EG Auto add to cart has been working well for you for over a year. We aim for a hassle-free experience. Looking forward to many more successful years together!

August 4, 2023

um, okayyyyy...super cool and SO easy to install. Being able to have free gifts auto-added to cart without the customer having to go through the additional step of adding it, MAGIC! Plus, being able to add little free surprise gifts, YES. Bravo!

Sunday Forever
United States
8 months using the app
November 22, 2023

Really stoked on this app! Super easy to set up & the customer service is excellent!

bean goods
United States
About 23 hours using the app
September 21, 2023

Fantastic customer service. I had an issue with another vendor's template and EG Auto Add to Cart was incredibly fast, polite, and efficient with handling my support question. This app makes upselling a very seamless process!

DigitalVibesDesigns
United States
4 months using the app
506 replied October 2, 2023

Thank you for your kind words! We're thrilled to hear that you're enjoying EG Auto Add to Cart. Your feedback is invaluable to us. If you ever need more assistance or questions, feel free to reach out. Happy selling! 🚀

July 4, 2023

Love EasyGift! It allows us to (automatically) add gifts to purchases, providing extra value to our customers. When something isn't working correctly, their customer support is really helpful and quick in response. Thank you for all your help, Stephanie, much appreciated! I would highly recommend EasyGift if you're looking for an app that adds gifts to the cart for you.

SOPHIA MAE
Netherlands
11 months using the app
February 29, 2024

As easy as easy can be.

Towsure
United Kingdom
19 minutes using the app
August 7, 2023

We had an AOV of $85 excluding shipping and wanted to increase it above $100. Using EG auto add to cart free gift we set up a trigger so that if a customer spends over $120, they receive a free gift valued at $29.50 RRP.
As a result we have seen our AOV climbing and pushed past $100!
The app has a good analytics page that shows you how it is working to increase your AOV displaying the results for customers who received bonuses compared to those that didnt.
This app automatically adds the bonus item to their cart. We found the best way to achieve this was to create a duplicate product and price it at $0.
Hiding that product from our store using a special metafield step - Support tells you how to do it.
That way we didnt have any need for discount codes or having them clash with other codes that might apply to the same cart.
To solve the issue of having 2 products with the same sku with inventory, we labelled one Product Name-GWP and added the -GWP to the SKU as well.
Then used 'Bundles app' (from another provider) to create a new bundle which was the Bonus product (free) version, and assign one unit of the real $$ product to the bundle.
That way every time the bonus free one was given out, it would deduct inventory from the full priced product version automatically.

EG have another app that creates a slide in sidecart and suggested products to add to your order. You can also have the same messaging in the side cart about the gift with purchase. I recommend giving that one a go as they work well together.

Support have been excellent to deal with.

Hope that helps. :-)

Aussie Gardener
Australia
18 days using the app