EG Auto Add to Cart Free Gift

EG Auto Add to Cart Free Gift

Reviews (599)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales through effective upselling and free gift promotions. They appreciate its easy setup, intuitive usability, and ability to handle multiple, customizable promotions simultaneously. The app is noted for its reliable performance and responsive, helpful customer support that ensures smooth promotional operations.

June 21, 2024

Great app and really great customer support. Support replied directly and solved all issues. I fully recommend this app.

ReaCosmetics
Germany
5 days using the app
May 19, 2024

The app works great, and they have great support if you run in to any challenges or have questions!

Koch Parfymeri
Norway
About 2 years using the app
July 12, 2024

Works Great

F4E Motors
United States
About 1 month using the app
March 7, 2024

It's perfect for what I need. Super easy to use and I've never had any issues. It gives me a great way to add free samples at checkout when customers reach a certain price point. I also like that I can run multiple at the same time. Highly recommend!

Boucles Project
Cyprus
Almost 2 years using the app
May 6, 2024

We were looking for an app to help us incorporate a free gift for our customers and are so glad to have found this app.

Admittedly not the most tech-savvy person wearing many hats in a small business, I had a lot of questions along the way and the support was excellent - flexible, patient, responsive and thorough.

So far, the rule we have set up is working well and we're excited to see what kind of growth we will see from offering this to our customers!

tatinecandles.com
United States
26 days using the app
May 15, 2024

When we launched the app we noticed a bug. When we reached out they pointed us exactly where it was. It was on our end. Our Dev team still had a hard time locating and correcting it. With a video call we got it resolved.

This app does exactly as expected its very easy to use.

Pink Lily
United States
29 days using the app
September 12, 2024

Good price, easy to use

One Click Plants
United Kingdom
12 minutes using the app
May 7, 2024

Best app I found in a long time. This app worked flawlessly. The rules are flexible. We have now started a ton of new promotions that allows us to add a free item. The functionally really works. Thanks EG!

Pure Inventions
United States
About 1 month using the app
June 11, 2024

Awful.
Ruined our sales completely and i don’t know even why.

Took us from 100 sales a day to 5

Still waiting for customer support

Extended alpha
Israel
About 21 hours using the app
506 replied June 20, 2024

Hi Extended Alpha team,

Nathan here, the product Manager of EG. After discussing the situation via email, we both understand that the issue was not caused by EG. I’m pleased to see you are back using EG to power your promotions and boost your Average Order Value.

Kind regards,
Nathan

February 27, 2024

This app has made it extremely simple and safe for us to run fine tuned and complex promotions such as "spend x on x collection to receive a free y," "purchase x and x together to receive free y," "option to add premium item x with purchase of y" and others.

The app developers have also added several new handy features since we began using the app (including a product tag based rule, which is supremely helpful when you have a large catalog), and customer support is very fast, which means I can confidently say this is an active app with ongoing development and support.

Two caveats:
- We have a very large catalog and run around 200 active offers at a time. We have not yet completely pivoted management of all 200 offers to this app yet, as currently it is time consuming to set up offers one by one in the admin. If you also have a large catalog and wish to run a large number of rules, please keep this in mind. My hope is that the app gives us the ability to bulk upload rules via csv someday.

- This app works by reading cart content and adding the gift to the current cart. It cannot retroactively add gifts to existing eligible orders, and it cannot read a customer order history to add a gift to a current cart. This means it cannot handle promotions where you "add gift to orders based on fulfillment date" or "if a customer purchases a series of items, add gift to final order that completes the series."

Even so, I still give this app five stars!

Animate International
Japan
6 months using the app