Overall rating
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automatic addition of free gifts to customers' carts, boosting sales and enhancing the shopping experience. They value its flexibility in setting gift-giving rules and its positive impact on Average Order Value (AOV). The app is praised for its compatibility with other apps, seamless Shopify integration, and user-friendly interface. While minor theme integration issues were reported, the efficient customer service team quickly resolved them.

September 2, 2023

The app works completely fine, it does what it says. We recommend it 100%.

2 months using the app
June 21, 2023

Great app. Works as expected. And awesome customer service. They got back to me very promptly with good solutions.

Sitting Pretty Halo Hair Extensions
3 months using the app
April 18, 2023

The product is great, Nathan was patient and helped me solve all my problems, it was easy to achieve the desired effect, it's a great app for everyone to try!,very good

About 1 month using the app
506 replied April 19, 2023

Thanks for your praise and recognition of our app and services! Have a great promotion!! 🚀📊

June 7, 2023

Great tech support - very responsive and willing to assist with our specific needs, plus going above and beyond! thank you Nathan!

United States
9 days using the app
506 replied June 14, 2023

Thanks for your review! We're always happy to read such comments from our valued users. All the best with the promos you're running with EasyGift ⬆️📈

August 23, 2023

Great app, that includes a great use of versatility for merchants wanting to offer free complimentary items. Support is amazing and helpful! Highly Recommend!

White Rose Collection
United Kingdom
7 days using the app
September 11, 2023

This app has caused us many many issues. Their glitches often result in not adding a gift or not removing the gift when customers remove products. Caused us having to manually edit lots of orders, wasted lots of our support team time, and the worst part is when we reached out to them, their support is cold and not caring at all, never tried to help resolve their own issues, only blamed us by saying that it's our own theme code that doesn't work and caused conflicts with this app. After changing to another app, all those problems were solved, then we realised that it's this app that doesn't work.

No Face Skincare
Over 1 year using the app
506 replied September 21, 2023

Hi there,

Nathan here the product manager for EG. I have tried reaching out to someone in your team who raised a customer support request a while back but I haven’t heard back from them.

I am disappointed to read about your experience with the app. I have checked through our support records and understand why you feel this way. We have made major improvements to our support flow and added more resources to our support and development teams as we realised it needed improvement. We’d be more than happy to assist in looking into the issue you have faced and look into a possible solution for this hiccup with EG if you’d like to use the app again. We’d love to turn this around and make EG work well for you.

Let me know what you think. You can email me directly here: nathan@fiftypoint6.com

Best regards,

August 28, 2023

Great App!! Easy to use and has significantly increased my AOV. Highly Recommend especially for Ecom stores!

United States
12 months using the app
April 3, 2023

Great customer support. I received a reply very fast about the question I submitted, with suggestions on what to do next.

Pink Gellac
4 months using the app
506 replied April 6, 2023

Thanks for your review! We're always happy to read such comments about our team! All the best with your promo 🚀

January 5, 2023

very pleased with this app. it's not as bloated as some of the others, and support has been very good.

Cay Skin
United States
4 months using the app
506 replied January 5, 2023

Thank you for the review! We wish you all the best for your store!

July 4, 2023

Great app and support from Stephanie and Nathan. No app works as well as this one does so thank you!

Floris London UK
United Kingdom
4 days using the app