Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants commend this app for its revenue-driving capabilities, with some reporting over $10k in earnings within weeks. They appreciate its features such as customer surveys, cash back offers, and bulk gift card issuance. The app's customizability, ease of use, and seamless integration are also praised. Exceptional customer service, particularly from team member Sid, is frequently mentioned. Merchants value the ability to send personalized gift cards directly to recipients. Regular updates, high volume handling, multi-language support, and competitive pricing are other notable features.

February 2, 2023

If you are looking for a gift card app that is easy to use and has a ton of features, this is it! The customer service is outstanding. We had a customer reach out with some questions that I wasn't sure of how to answer. I immediately reached out via chat support to Sid, and received a response within 5 minutes that solved my issue. We have gift cards in our store during the busy holiday season, and although we will be uninstalling the app due to low performance of the gift cards and the fact that some of the features don't apply to us since our product is not returnable, we would highly recommend and will consider piloting one more time during the next busy holiday season. Thank you Sid for a wonderfully designed app and for superb customer service!

Gigawatt Coffee Roasters
United States
About 2 months using the app
October 13, 2022

This app is very useful! And their support team are easy to contact and is very helpful as well. Highly recommended!

EXTREME OUTDOOR SPORTS & SOUTHERN FIREARMS
Australia
About 2 months using the app
September 5, 2022

The team are incredibly responsive and great to work with! They went out of their way to support me with some custom use cases on our store. I highly recommend using this app and the others they have built. As a non-profit organisation on a tight budget, we even received discounted pricing, which really helps us accomplish our goals and mission. Thanks Sid & team!

SolarAid Shop
United Kingdom
About 2 months using the app
February 2, 2022

Just got this app for Gift Notes, super easy to use and quick & responsive support. Highly recommend

Vancouver Island in a Box!
Canada
About 2 months using the app
March 19, 2022

The app is easy to use and has a good range of features. Great customer service, they helped me on a weekend over WhatsApp, from set up to testing the gift cards. Prompt replies, friendly customer service.

Toysdachi
Singapore
About 2 months using the app
November 2, 2022

We had been looking for flexible and easy to implement app for management of gift cards and are extremely pleased we found GiftKart. Not only is the app extremely well made, the support is even more outstanding. Sid was able to meet our specific customization need and upgraded the app so that this feature is available for all to use. We continue to engage on strategic questions and feel confident of growing our revenues using gift cards. Much more powerful tool than loyalty apps for our customers. Thank you for your superb product and support.

Breeches.com
United States
About 1 month using the app
March 24, 2023

These folks are totally amazing. Seriously, the app works great with tons of options. You have no idea how outstanding the customer service is. They listen but also makes it happen. All I can say is thank you Tim and staff. If you are looking for a bundle app. Definitely use this one.

Huckle Bee Farms LLC
United States
About 1 month using the app
December 4, 2022

We used this app to help with issuing a reward for shopping early in our Black Friday to customers and it worked perfectly. Sid was highly responsive and even helped customize an option to make the app work as we needed for the promotion. We plan to continue using it for our eGift card and store credit as the functionality is brilliant!

Encircled
Canada
About 1 month using the app
Edited November 29, 2022

We have had a fantastic experience with Sid getting our GiftKart up and running! We updated our theme, which created many new issues, and Sid has been lightning-fast with his help and guidance. So far, our customers love the ability to send a gift note and our fulfillment LOVES that they don't have to consider including it since it prints on the packing slip.

Holistic Habitat
United States
About 1 month using the app
September 21, 2022

Great app with all the features we needed at a fraction of the price of the bigger apps. Plus, very customizable, and even lets our customers record and send video messages with the gift card! The team was also very responsive and quick to help us fix any issues with implementation. 5 stars.

Burlap & Barrel
United States
About 1 month using the app