Reviews (159)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for enhancing the gifting experience with features like digital gift messages, multi-address shipments, and integration with Shopify and Klaviyo. It's valued for its smooth performance, intuitive interface, and easy setup. The ability to send timed gift messages via email or SMS is a highlight. Merchants commend the responsive support team and appreciate the app's continuous improvements to meet evolving needs.

November 25, 2025

we are a couple of weeks in and so far have a bunch of gifted orders. Nick, Matt and team were excellent at getting things setup and customised for us. Really went above and beyond. So far its fantastic.

Magic of I.
Australia
30 days using the app
Giftnote replied March 16, 2026

So glad to hear the first few weeks have been fantastic! Your astrological planners are such a unique and intentional gift idea.

Matt and I really enjoyed getting everything customized for your store. Our mission is to help you turn those gift message orders into long-term customer relationships through recipient data capture. It’s about making your gifting experience as intentional as the products you create.

Nick
Co-Founder

November 25, 2025

Amazing customer experience, was having trouble with a custom integration and reached out for help. They responded immediately and jumped into my store to fix the problem. Very happy with the results so far.

Formulary 55
United States
9 months using the app
Giftnote replied March 16, 2026

Huge thanks for the shoutout! We love the artisanal approach you take with your bath and body products. It makes for such a high-intent gift.

Our team was happy to jump in on that custom integration. We built Giftnote specifically to solve those technical hurdles so you can focus on making an amazing online gifting experience. By identifying gift recipients and syncing that data, you're turning every gift order into a real opportunity for future conversions and repeat sales.

Nick
Co-Founder

November 25, 2025

Our team and customers are loving Giftnote! The Giftnote team was incredibly helpful during onboarding, answering all our questions so we could customize the app to our liking, and create the best possible experience for our customers. Highly recommend!!

True Botanicals
United States
3 months using the app
Giftnote replied March 16, 2026

Stoked to hear the team and your customers are loving the app! Your skincare products are a massive go-to for gifting, so getting that Klaviyo integration dialed in during onboarding was a top priority for us.

By automating the gift message delivery and identifying gift recipients, we’re helping you drive measurable ROI from every gift sent. Our mission is to make the online gifting experience amazing while building your customer base for the long term.

Nick
Co-Founder

November 12, 2025

Gift Note team is great. They explained solution well... and implemented it quickly. At Foodie Box Love, we are all about creating a premium solution and Giftnote fits well

Foodie Box Love
United States
2 months using the app
Giftnote replied March 16, 2026

Really appreciate the kind words! We’re all about creating that premium solution that matches the quality of your gift boxes.

Our goal is to implement these flows quickly so you can focus on your brand. By using Giftnote, you’re not just sending gift notes, you’re building a conversion engine that identifies every recipient and scales your business effortlessly.

Nick
Co-Founder

November 11, 2025

I've worked with dozens of apps on Shopify. Giftnote stands out for not only the app itself, but the customer service I received while setting it up, talking through issues etc. 6 Stars if I could

VINEBOX
United States
26 days using the app
Giftnote replied March 16, 2026

6 stars! We’ll take it. As someone who has worked with dozens of apps, we really appreciate you noticing the effort we put into the support side of things.

Your wine-by-the-glass kits are such a high-end gift idea, and our mission is to make sure the tech behind your gift messages is just as refined as the product itself. Excited to see you guys continue to scale.

Nick
Co-Founder

October 30, 2025

Great app! The founder, Nick, is awesome.. he is super responsive and immediately helped us get up and running along with pushing through some customizations super quickly. We're excited to grow gifting for our business!

Simply Organic Bamboo
United States
23 days using the app
Giftnote replied March 16, 2026

It was a pleasure helping you get up and running! Your bamboo products are a fantastic gift choice, and we were happy to push through those customizations to make the experience feel native to your brand.

We are excited to help you grow your gifting revenue by identifying gift recipients and turning those first-time interactions into long-term customer relationships.

Nick
Co-Founder

October 17, 2025

Nick and his team are a joy to work with. They were incredibly helpful in getting Giftnote up and running. The dashboard is intuitive and the customer experience is great. Would highly recommend!

Smith Teamaker
United States
About 2 months using the app
Giftnote replied March 16, 2026

Nick and the team loved getting you guys up and running! Smith Teamaker is such a respected brand in the gifting space, so we wanted to make sure the dashboard was as intuitive as your own customer experience.

Our mission is to help you scale your gifting operations while giving you the data you need to turn every recipient into a potential future customer.

Nick
Co-Founder

September 25, 2025

Giftnote is great! It's easy to use and if any issue pops up their support team goes above and beyond.

Endless Market
United States
About 1 month using the app
Giftnote replied March 16, 2026

Huge thanks for the review! We love seeing how Endless Market is using the platform.

Our goal is to keep things easy to use while providing a support team that goes above and beyond to make your online gifting experience perfect. We’re here to help you scale and turn those gift message interactions into long-term customer relationships.

Nick
Co-Founder

September 3, 2025

Great support and wonderful UI gifting experience for both myself as shop owner and our customers. The best, most convenient way to provide gifting options for small businesses. Adding app was easy and intuitive

Kahlmi
United States
About 1 year using the app
Giftnote replied March 16, 2026

Really appreciate the kind words! We worked hard on the UI to ensure that providing gifting options feels native for the merchant and effortless for the customer.

Our goal is to give small businesses an affordable way to scale their gifting revenue while identifying gift recipients to drive long-term ROI. Glad to have been part of the Kahlmi journey for over a year now!

Nick
Co-Founder

Edited February 15, 2026

As an online retailer of baby products, the GiftNote APP has been indispensable. The customer service they provide has also been prompt and super-efficient! Highly recommend

Munchkin & Bear
Australia
11 months using the app
Giftnote replied March 16, 2026

Baby products are a huge category for gifting, so we are glad Giftnote has become an indispensable tool for your store.

Our goal is to provide prompt, efficient support so you can stay focused on your products while we handle the backend of your gift message flows. Thanks for the high recommendation!

Nick
Co-Founder