Reviews (140)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its easy setup and intuitive operation, enhancing the shopping experience with options for personalized messages and delivery via email or SMS. It integrates smoothly with Shopify, Klaviyo, and various CRM systems, offering features like multi-recipient and bulk shipping. The customer service team is noted for their responsive support. Regular updates improve functionality without adding complexity, boosting sales and streamlining operations.

May 28, 2024

We have just installed gift note, the team are super helpful and happy to assist with the entire onboarding from start to end. Within 2 days we have already had a number of orders taking up the gift messaging which gives us super insightful data on our customers. As well as providing exceptional customer experiences.

Okanui
Australia
29 days using the app
June 14, 2024

Great app for enhancing the gifting experience for both the giver and recipient. Onboarding was quick and easy with team really helpful. The analytics available on the dashboard are really useful too.

Eadie Lifestyle
Australia
26 days using the app
August 8, 2024

Incredible customer service. Within days our store already had gifts being given, and are now harvesting new emails of the gift recipients. This is an absolute no-brainer.

The Meatery
United States
23 days using the app
November 7, 2024

The Giftnote app has been the perfect digital gifting solution. The team is quick to respond and acts as an extension to our internal team. I recommend Giftnote if you are looking to improve your online gift card and gift messaging offerings.

Tom Beckbe
United States
17 days using the app
June 27, 2024

Just dropped hashtag Giftnote with Nick Kennedy and his team. The process for implementation was smooth and they customised the variant amounts to suit our client.

And the CX is backed up by Klaviyo flows, so even better!

COSMETIC BOUTIQUE AUSTRALIA
Australia
8 days using the app
May 27, 2024

The guys over at GiftNote are amazing. They respond super fast and are great with customization. This app really helped me fill a gap in capabilities for my site and business.

TSOD Shop
United States
6 days using the app
September 20, 2024

I have tried at least a couple of similar apps to embed gift message and card widget onto my website. I really like this Giftnote the best of all. What is most important to me is the support. I have asked for a few help already in the firt few days of my trial and get answers back straight away or in a day, which I think is very prompt. Very happy with the app.

Hazuki Knife
Australia
4 days using the app
June 14, 2024

Great tool and extremely supportive team. Always helps us roll out new plans/initiatives and offers constant support along the way.

Greatness Wins
United States
Over 1 year using the app
March 7, 2023

Giftnote is fantastic, we love how it has added a personalised touch to our customer gifting experience. The setup was super easy and seamless, with excellent support from Nick and the the team. Super impressed!

runawaythelabel.com
Australia
11 months using the app
Giftnote replied February 20, 2024

Thanks a bunch for the glowing review! We're thrilled to hear that Giftnote has elevated your customer gifting experience with that personalized touch. Glad to know the setup was smooth sailing, and I'm here with the team to support you every step of the way.

October 5, 2023

Nick from Giftnote provided invaluable assistance promptly, and we're delighted to have this app! Thanks, Nick! :)

AYDRY & Co
United States
10 months using the app
Giftnote replied February 20, 2024

Super happy I could help out and that you're loving the app! Always here when you need us.

Appreciate the shout-out! :)