Reviews (159)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for enhancing the gifting experience with features like digital gift messages, multi-address shipments, and integration with Shopify and Klaviyo. It's valued for its smooth performance, intuitive interface, and easy setup. The ability to send timed gift messages via email or SMS is a highlight. Merchants commend the responsive support team and appreciate the app's continuous improvements to meet evolving needs.

April 10, 2024

As a business, we're always looking for ways to streamline processes and enhance the customer experience. Giftnote has been a game-changer for our gift orders. Here's why:

Minimal Management: Giftnote takes the hassle out of gift messages. Integration is smooth, and managing the app itself requires minimal time from our team.

Happy Customers, Zero Hassles: We haven't encountered a single customer complaint regarding Giftnote. It simply works!

Flexibility for Everyone: The option to choose between email or SMS delivery, including timed delivery for the moment of arrival, is fantastic. It empowers customers to personalise their gift-giving experience, adding a special touch with minimal effort.

Overall, Giftnote is a win-win for our business and our customers. It allows us to offer a thoughtful gifting experience without adding extra workload, while giving customers a convenient way to personalise their gifts. We highly recommend Giftnote to any business looking to elevate their gifting options!

The Oodie
Australia
7 months using the app
Giftnote replied March 16, 2026

A game-changer for a game-changing brand! We love that Giftnote has helped streamline your operations while providing zero hassles for your customers.

Taking the manual grind out of gift messages is exactly why we exist. By keeping management minimal and integration smooth, we’re helping you focus on scaling while identifying gift recipients to drive serious long-term growth.

Nick
Co-Founder

April 9, 2024

Nick and the Giftnote team were very patient and helpful during our onboarding and install process. They customised the appearance and location of the Giftnote assets precisely to our brands strict aesthetic. Giftnote is such a great idea and we are so happy to partner with them to improve our customer's gift buying experience.

L&M Home
Australia
5 months using the app
Giftnote replied March 16, 2026

Really appreciate the kind words! We know how important a strict brand aesthetic is for a premium home brand like L&M Home.

We loved customizing the assets to fit your site perfectly. Our mission is to improve the gift-buying experience while giving you the tools to scale your revenue and turn those gift note recipients into long-term customers through smart data capture.

Nick
Co-Founder

March 4, 2024

We were looking for a way to make it easy for customer to gift, which we noticed was already happening.

By implementing Giftnote, it's eased our previously manual gift note experience and have automated all of it. Customer usage has been steadily increasing and haven't had any issues since implementation! Nick was also very very helpful in addressing any issues and with implementation. Would definitely recommend!

Kolkata Chai Co
United States
3 months using the app
Giftnote replied March 16, 2026

Huge thanks for the review! We love seeing Kolkata Chai Co automate those manual processes.

We noticed your customers were already gifting, so our goal was to remove that "manual grind" and replace it with a seamless gifting engine. By automating the gift message flow, you are now able to scale without the headache while identifying gift recipients to drive more repeat sales for your delicious blends.

Nick
Co-Founder

February 28, 2024

Highly recommend GiftNote! Setting it up was a breeze – customisable to suit our preferences. The impact was immediate; we started seeing results as soon as it went live. The support from Nick and the team has been exceptional too!

Threadheads
Australia
2 months using the app
Giftnote replied March 16, 2026

"Results as soon as it went live"...that is what we love to see!

Threadheads is a fun, high-growth brand, so we wanted to make sure the customization options suited your vibe perfectly. Our mission is to help you scale your gifting revenue while identifying gift recipients to ensure you’re getting the absolute most out of every order.

Nick
Co-Founder

February 19, 2024

Giftnote offers an exceptional feature that has revolutionized the way our customers can send their purchases as gifts, including the option to time the delivery of their gift messages. This functionality is flawlessly applicable to both digital gift cards and physical product orders. Its smooth integration with various carriers enables the gift messages to be sent upon delivery, a feature our customers have eagerly awaited and thoroughly appreciate. The feedback from them has been overwhelmingly positive. Additionally, this feature has been instrumental in attracting new customers, broadening our market presence, and boosting sales and conversion rates. Nick and his team have been outstandingly supportive, ensuring the integration process was swift and providing ongoing assistance whenever needed. Highly recommended!!

Gisou EU
Netherlands
About 2 months using the app
Giftnote replied February 20, 2024

Super excited about our partnership! It's been awesome working with your dev team, getting everything from gift vouchers to store credit and order tracking running smoothly across your Shopify sites.

January 3, 2024

We were looking for a digital gift message solution since our 3PL partner can't send out physical gift notes, and we're so glad we found Giftnote. The interface is easy to use, the app does what it's supposed to, and Nick has been so helpful and hands-on in getting us set up!

Three Gems Tea
United States
About 2 months using the app
Giftnote replied February 19, 2024

Thanks for your wonderful review! We're thrilled to hear Giftnote was the digital gift message solution you were searching for.

It's great to know our interface met your expectations and that Nick provided the hands-on support you needed for setup.

Should you require any further assistance or have suggestions, please feel free to schedule a call with us at calendly.com/giftnote. Your satisfaction is our priority.

Thanks for choosing Giftnote!

December 14, 2023

We have been using this app for over the festive period on our store and have had a good amount of success with it. Customers like being able to send gifts to people, and with this app, that is super easy for them to do with a minimal amount of time required to get it up and running on the store.

The app developers are amazing and always very helpful when I reach out to them for help. They offered solutions that I never expected that suited our unique use case.

Embark Vet
United States
About 2 months using the app
Giftnote replied February 19, 2024

Thrilled to hear about your festive success with Giftnote! It’s fantastic that your customers found gift-giving effortless and quick to set up.

We're proud of our developer team for providing standout support and tailored solutions for your unique needs.

Need further assistance or interested in more features? Chat with us at calendly.com/giftnote. Thanks for your glowing review and for choosing Giftnote!

November 3, 2023

Very happy so far! Nick helped me add the widget, sent me a detailed and lovely video explaining everything he did, it was all ready to go in a day. US$1 is expensive for a note but for an ecommerce business that uses a 3PL who can't write physical notes, this is a must have for existing customers to feel valued and new customers to feel inspired to order if they are having any doubts. Haven't activated the gift vouchers yet but will try them soon. Thanks team!

The Caker NZ
New Zealand
10 days using the app
Giftnote replied February 20, 2024

Great to hear you're happy with the setup! I'm glad the video made things crystal clear. We're here to make sure every customer feels that special touch, without the extra hassle on your end.

Cheers for diving in with us, and we can't wait to see how the gift vouchers work out for you. Here for all your needs!

Appreciate the high-five!

October 31, 2023

Excellent customer support. Pretty simple DIY onboarding for the basics. The service made the shift from printing gift notes to this solution easier.

Obshay Weights
United States
2 months using the app
Giftnote replied February 19, 2024

Delighted by your feedback! It’s great to hear our service and assistance hit the mark during your setup phase.

Excited for the revenue boost Giftnote will bring to your customer's gift-giving experience.

For any further help or to explore more features, connect with us at calendly.com/giftnote. Thanks for the kind words and for looking forward with Giftnote!

October 30, 2023

Easy setup and onboarding! Such a great feature to offer to our customers, with many opportunities to generate additional customer audiences through gift flow messages. We have seen additional revenue generated as a result. Highly recommend!

Drip EZ
United States
About 1 month using the app
Giftnote replied February 20, 2024

Stoked the setup and onboarding were smooth for you! It's awesome to hear the feature's not only landing well with your customers but also driving revenue. That’s the dream, right?

Big thanks for the recommendation. Here's to more wins together!