Reviews (90)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
November 3, 2023

Very happy so far! Nick helped me add the widget, sent me a detailed and lovely video explaining everything he did, it was all ready to go in a day. US$1 is expensive for a note but for an ecommerce business that uses a 3PL who can't write physical notes, this is a must have for existing customers to feel valued and new customers to feel inspired to order if they are having any doubts. Haven't activated the gift vouchers yet but will try them soon. Thanks team!

The Caker NZ
New Zealand
10 days using the app
Giftnote replied February 20, 2024

Great to hear you're happy with the setup! I'm glad the video made things crystal clear. We're here to make sure every customer feels that special touch, without the extra hassle on your end.

Cheers for diving in with us, and we can't wait to see how the gift vouchers work out for you. Here for all your needs!

Appreciate the high-five!

October 31, 2023

Excellent customer support. Pretty simple DIY onboarding for the basics. The service made the shift from printing gift notes to this solution easier.

Obshay Weights
United States
2 months using the app
Giftnote replied February 19, 2024

Delighted by your feedback! It’s great to hear our service and assistance hit the mark during your setup phase.

Excited for the revenue boost Giftnote will bring to your customer's gift-giving experience.

For any further help or to explore more features, connect with us at calendly.com/giftnote. Thanks for the kind words and for looking forward with Giftnote!

January 7, 2024

Nick from Giftnote is a total legend, he helped us implement Giftnote within minutes!
Definitely recommend!

Esmio Australia
Australia
4 months using the app
Giftnote replied February 19, 2024

Thank you for the fantastic review! We're glad Nick made your Giftnote setup a breeze. Your recommendation means a lot to us.

If you need further support or have any questions, we're just a quick call away at calendly.com/giftnote.

Thanks for choosing Giftnote!

November 16, 2023

Ok so I am reasonably new to Shopify, adding this app was relatively easy and manged to set it up quickly. However, I struggled with 1 part, and the support team promptly stepped in and fixed it for me. Very impressed.

VIP Essentials Soaps & Candles
Australia
18 days using the app
Giftnote replied February 20, 2024

Glad to hear the setup was a breeze and our support team could jump in fast to tackle that hiccup for you. That's what we're here for!

Cheers for the thumbs up!

November 22, 2023

Excellent support, and our customers love it!

Ricordami
United States
6 months using the app
Giftnote replied February 20, 2024

Great to see your brand smashing it with gifts with your custom set up. And the ability to pass on the cost for a giftnote!

October 5, 2023

Nick from Giftnote provided invaluable assistance promptly, and we're delighted to have this app! Thanks, Nick! :)

AYDRY & Co
United States
12 months using the app
Giftnote replied February 20, 2024

Super happy I could help out and that you're loving the app! Always here when you need us.

Appreciate the shout-out! :)

October 14, 2022

Incredible! Love this app, it really does elevate our customer gifting experience. Highly recommended.

Edible Beauty Australia
Australia
Almost 2 years using the app
Giftnote replied February 20, 2024

Thanks a bunch for the awesome feedback! We're thrilled to hear that Giftnote is elevating your customer gifting experience. Your recommendation means a lot to us!

July 5, 2022

The app is just what we needed, and the support team is even better! Shoutout to Adam who saved my week in just 1 hour. Looking forward to using this with customers and experiencing the updates they've got planned for the future!

Crockd
Australia
Over 1 year using the app
May 26, 2023

Super elegant solution to gift notes, especially for people working with 3rd party fulfillment where in-box solutions are clunky and expensive. Especially since the addition of the option to include their widget on 2.0 themes in product pages & at checkout.

Great support from the team. They're very thoughtful and know what they're doing.

Long Table
United States
Over 1 year using the app
Giftnote replied February 20, 2024

Thanks for the awesome feedback! We're thrilled that Giftnote's elegant solution has been a game-changer for you, especially when dealing with 3rd party fulfillment challenges. Glad to hear that our widget options have added extra value for you.

We're here to support you every step of the way!

September 7, 2023

We battled with 3PLs who were fast at logistics but couldn't provide a good looking physical gift message for our customers. Giftnote has helped us find a great middle-ground to get over this hurdle without having to change fulfilment partners. We can now give customers gifting a better experience and style the digital giftnote they way that suits our brand. We can't be happier!

Chunky Thread
Australia
About 1 year using the app
Giftnote replied February 20, 2024

Solved the 3PL challenge with you! Now, Giftnote helps your gifting stand out without switching fulfillment.

Looking forward to your success with this.