Reviews (140)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its easy setup and intuitive operation, enhancing the shopping experience with options for personalized messages and delivery via email or SMS. It integrates smoothly with Shopify, Klaviyo, and various CRM systems, offering features like multi-recipient and bulk shipping. The customer service team is noted for their responsive support. Regular updates improve functionality without adding complexity, boosting sales and streamlining operations.

June 27, 2024

We love Giftnote. Nick has been superb helping us setting it up and made some great recommendations for us. We've been able to use Giftnote to add extra value to our business whilst also generating extra revenue. We highly recommend it!

Goldelucks
Australia
5 months using the app
February 21, 2025

Great addition to direct to consumer brands that have good gifting audience. Helpful and easy to set up with their team! Give it a go it's worth it. Helped onboard prior to Q4!

Lola + The Boys
United States
4 months using the app
August 4, 2024

This app has been fantastic for implementing gifting functionality on our client's winery website. Flexible and versatile, we've integrated it with our CRM & email marketing platform seamlessly to personalise each gifting option and journey. Whenever we had a question, Nick was quick to respond and jump on a call to walk us through a fix or offer solutions. Would definitely recommend to anyone who is wanting to elevate their gifting experience.

Henschke
Australia
4 months using the app
November 7, 2024

We recently added Giftnote to our site, and the experience has been fantastic! Onboarding was quick and easy, thanks to Nick’s expert guidance. The setup process was smooth, and any questions we had were answered promptly. It's been a great addition, and we’re excited to see its impact during the holiday season. Highly recommend!

OVERTIME
United States
3 months using the app
August 2, 2024

We love the giftnote app. We had a custom built solution that we ripped out in favor of gift note. The UX is perfect and the analytics are super helpful. The team was also great in helping onboard us. Highly recommend.

Lalo
United States
3 months using the app
June 14, 2024

The team at gift note went over and above to support our implementation. The app works perfectly, fits in with our theme thanks to Gift Note and they have continued to support us and give us tips on how to optimise. Looking forward to gifting season when we will see the use of Gift note go crazy!

My Creative Box
Australia
3 months using the app
August 2, 2024

This app is awesome - we were looking for a solution for personalised messaging at checkout and this has ticked all the boxes enabling our customers to gift our product easily, seamlessly and thoughtfully.

Easy to install, no issues and great support.

waterdrop® AU & NZ
Australia
2 months using the app
October 22, 2024

The GiftNote Team have been amazing at onboarding us and getting us all setup.
The UX has improved completely and our gift cards are a top seller every day!
One of the best apps and Teams out there.

Kip&Co
Australia
About 2 months using the app
August 2, 2024

GiftNote has been an amazing app that has helped solve our gift messaging problem. We used to send the note that the user wrote to our 3PL to be printed on a piece of paper but now GiftNote digitizes this experience and enables the customer to decide when they want their message delivered. They integrate with all the carriers we work with and also integrate with our ESP so that we can style the email as we want.

Nick and the entire GiftNote team have been extremely responsive and great to work with. I highly recommend this app!

Rothy's
United States
About 2 months using the app
July 7, 2024

Giftnote is a great app! It's an easy integration and very user-friendly. Plus, it's very affordable compared to other options out there. Perfect for Shopify stores looking to enhance their gifting experience. And let's not forget their supportive team who are always there to help. Highly recommended!

Toys R Us Australia
Australia
About 2 months using the app