Reviews (158)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for enhancing the gifting experience with features like digital gift messages, multi-address shipments, and integration with Shopify and Klaviyo. It's valued for its smooth performance, intuitive interface, and easy setup. The ability to send timed gift messages via email or SMS is a highlight. Merchants commend the responsive support team and appreciate the app's continuous improvements to meet evolving needs.

March 10, 2025

Nice platform for gift notes and cards with great Klaviyo integration. The app still has some bugs to work out but the team has been helpful when problems arise!

Good Store
United States
5 months using the app
Giftnote replied March 16, 2026

Gemini said
This page is incredible because you have some of your biggest "moat" features being called out—specifically the multi-order gifting for Cutter & Squidge and the Yotpo CRM integration for Billini.

I’ve kept the "Level 10" intensity, focusing on the fact that you turn recipients into buyers, which is the ultimate ROI.

1. Endless Market (USA)
Huge thanks for the review! We love seeing how Endless Market is using the platform.

Our goal is to keep things easy to use while providing a support team that goes above and beyond to make your online gifting experience perfect. We’re here to help you scale and turn those gift message interactions into long-term customer relationships.

Nick
Co-Founder

2. PorkRinds.com (USA)
Really appreciate the "wholehearted" recommendation! We spent a lot of time ensuring our UX is the best out-of-box option for Shopify so your customers feel in control of their gift from order to delivery.

Our team was more than happy to take the reins on those implementation hurdles. We want to make sure you’re identifying gift recipients and scaling your gifting operations without any technical friction.

Nick
Co-Founder

3. Billini (Australia)
It has been fantastic partnering with an iconic Australian brand like Billini! We love that the Yotpo CRM integration is helping you make life easier for your customers during life's special moments.

By linking your gifting flows directly to your CRM, you are perfectly positioned to identify gift recipients and drive repeat sales through personalized marketing.

Nick
Co-Founder

4. Coco Moon (USA)
Thanks for the high recommendation! It was a pleasure helping you with the setup process to make sure the integration was quick and easy.

We love that Coco Moon is using these gifting options to enhance the brand experience. Our mission is to keep things running smoothly while helping you drive ROI by turning every gift sent into a potential future conversion.

Nick
Co-Founder

5. Good Store (USA)
Thanks for the honest feedback! We’re glad you’re loving the Klaviyo integration for your gift cards and notes.

We’re a team that is constantly building, so we appreciate your patience as we iron out the bugs and roll out new features. Our goal is to provide the most reliable gifting engine on Shopify while helping you scale your recipient data capture.

Nick
Co-Founder

March 9, 2025

We've partnered with Giftnote to make life that little bit easier for our customers when it comes to gifting to friends and family during life's special moments. The app integrated seamlessly with Shopify and linked effortlessly with our Yotpo CRM. So far, we love having it as part of our suite and our customers do too. Highly recommend!

Billini
Australia
6 months using the app
Giftnote replied March 16, 2026

It has been fantastic partnering with an iconic Australian brand like Billini! We love that Giftnote is helping you make life easier for your customers during life's special moments.

By linking your gifting flows directly to your CRM, you are perfectly positioned to identify gift recipients and drive repeat sales through personalized marketing.

Nick
Co-Founder

February 27, 2025

*must-have for ALL gifting brands*

Giftnote allows us to track and convert recipients as buyers with white glove onboarding and technical + strategic support. No doubt these guys will continue to elevate digital gifting via Shopify and beyond! We appreciate the partnership :)

David's Cookies
United States
5 months using the app
Edited June 22, 2025

Terrific app. Breathtakingly easy to integrate within Shopify and Klaviyo. Fantastic onboarding and service (the team are quick to respond and proactive). Analytics provides fast insight into how the service is performing to make ROI easy to measure. Not to mention, it's heartwarming to read all the gift messaging from customers.

Love to Dream AU
Australia
8 months using the app
Giftnote replied March 16, 2026

Breathtakingly easy is the best feedback we can get! We know how busy the team at Love to Dream is, so we wanted to make the Klaviyo integration and analytics dashboard as proactive as possible.

Being able to measure ROI instantly while reading those heartwarming gift messages is the perfect balance of data and brand experience. Thanks for having us on board!

Nick
Co-Founder

November 7, 2024

The Giftnote app has been the perfect digital gifting solution. The team is quick to respond and acts as an extension to our internal team. I recommend Giftnote if you are looking to improve your online gift card and gift messaging offerings.

Tom Beckbe
United States
17 days using the app
Giftnote replied March 16, 2026

Really appreciate the recommendation! We love acting as an extension of the Tom Beckbe team.

Whether it is improving your gift card flows or streamlining your gift messaging, our mission is to provide a digital solution that matches the rugged, premium quality of your gear. We’re here to help you scale those offerings while keeping the manual work off your plate.

Nick
Co-Founder

November 7, 2024

We recently added Giftnote to our site, and the experience has been fantastic! Onboarding was quick and easy, thanks to Nick’s expert guidance. The setup process was smooth, and any questions we had were answered promptly. It's been a great addition, and we’re excited to see its impact during the holiday season. Highly recommend!

OVERTIME
United States
3 months using the app
Giftnote replied March 16, 2026

Stoked to hear you had a fantastic onboarding experience! We know how critical the holiday season is for apparel brands like OVERTIME, so getting that setup dialed in early was a top priority.

We are excited to see the impact of those gift messages on your ROI as you move into the peak season. Our goal is to make gifting a major growth channel for your brand.

Nick
Co-Founder

October 10, 2024

Giftnote has been a huge asset for our business. The setup was seamless, thanks to Nick’s incredible support, and the app integrates smoothly with Klaviyo & Shopify. Our customers love the personalised gifting options and send on arrival functionality. The customer service has also been fantastic —Nick is quick to respond and offer solutions. We’re excited to see how it performs over Christmas, but it’s already exceeded our expectations. Highly recommend!

Four Pillars Gin
Australia
About 1 year using the app
Giftnote replied March 16, 2026

Cheers to the Four Pillars team! Gin is the ultimate "surprise and delight" gift, so we were stoked to get your send on arrival functionality dialed in.

By syncing Giftnote with Klaviyo and Shopify, we’re helping you automate that personal touch while capturing the data you need to drive ROI. We are looking forward to a huge Christmas season with you guys!

Nick
Co-Founder

October 10, 2024

From a customer perspective, the Giftnote UX is the best out-of-box option for Shopify by far. It allows customers to control the communication of their gift from order to delivery.

From our vantage as e-commerce operators, the implementation was reasonably easy. There were some minor hurdles, but Giftnote's CS team took the reins and helped launch the enhancement.

I wholeheartedly recommend Giftnote. There is not a better gift experience in the Shopify App Store.

PorkRinds.com
United States
7 months using the app
Giftnote replied March 16, 2026

Really appreciate the "wholehearted" recommendation! We spent a lot of time ensuring our UX is the best out-of-box option for Shopify so your customers feel in control of their gift from order to delivery.

Our team was more than happy to take the reins on those implementation hurdles. We want to make sure you’re identifying gift recipients and scaling your gifting operations without any technical friction.

Nick
Co-Founder

September 20, 2024

I have tried at least a couple of similar apps to embed gift message and card widget onto my website. I really like this Giftnote the best of all. What is most important to me is the support. I have asked for a few help already in the firt few days of my trial and get answers back straight away or in a day, which I think is very prompt. Very happy with the app.

Hazuki Knife
Australia
4 days using the app
Giftnote replied March 16, 2026

It’s great to hear that after trying a few other options, Giftnote came out on top! We know how critical prompt support is during those first few days of a trial.

High-quality tools like Hazuki Knives deserve a high-quality gifting experience. We’re here to ensure your gift message and card widgets work perfectly to help you identify gift recipients and drive long-term ROI.

Nick
Co-Founder

August 4, 2024

This app has been fantastic for implementing gifting functionality on our client's winery website. Flexible and versatile, we've integrated it with our CRM & email marketing platform seamlessly to personalise each gifting option and journey. Whenever we had a question, Nick was quick to respond and jump on a call to walk us through a fix or offer solutions. Would definitely recommend to anyone who is wanting to elevate their gifting experience.

Henschke
Australia
4 months using the app
Giftnote replied March 16, 2026

Huge thanks for the review! Winery gifting is such a personal experience, so we were stoked to help you personalize each journey.

Our goal is to ensure that the integration with your CRM and email platform is seamless so you can focus on the wine while we handle the gift message flow. By identifying gift recipients, you're turning every bottle gifted into a data-driven opportunity for future conversions.

Nick
Co-Founder